Position Summary: In compliance with regulation and company policy, CNA provides hands-on care, in alignment with the resident’s care plan, in a safe homelike environment. The CNA is responsible for the direct, quality care for each resident.

Facilitate Enriching Community Environment:
Provides services to residents as directed by the care plan and/or Director of Health & Wellness
Reviews and provides input into the resident care plan
Reports on the condition of residents to the Wellness team as well as documents in EHR
Responds to security system quickly and appropriately and answers call bells immediately, taking appropriate action and resetting call bell
Assists with toileting and disposes of incontinence products properly to ensure sanitation
Fosters resident rights in each resident interaction
Assists residents with ADLs as identified in care plans
Implements OSHA standards and safety standards in assisting residents and completing daily work
Reports accidents immediately and follows a process for documentation and treatment
Understands and practices the proper method of care, disposal, and exposure risk to bloodborne pathogens, bodily fluids, infectious materials, sharp sticks, and hazardous materials
Implements universal precautions of cleanliness, hygiene, and health standards
Attends regular department/community meetings, cross over meetings and care plan meetings
Maintains strict confidentiality of client information in compliance with HIPAA requirements
Complies with Infection Control, Standard Precautions, and OSHA standards
Ability to work effectively within role independently and with other team members
Organize and complete work in a timely manner
Ability to read, write and effectively communicate in English
Ability to understand medical/surgical terminology
Models strong belief in mission and core values
Active participation in learning each resident’s preferences to recognize the change in condition
Executes good judgment in the best interest of customers. Explains and educates
Effectively resolves resident concerns through consistent problem resolution in alignment with policy
Participates in a work safe environment through workplace safety policies including PPE, fire extinguishers, and SDS
Contributes to an environment of belonging for residents, families, and employees
Models flexibility and professional conduct in adjusting priorities to meet business demands
Ensures confidentiality in alignment with HIPAA, state/federal regulations as well as company policy
Wash resident laundry as required
Complete assigned cleaning tasks

Physical Activity & ADA Requirements
Standing for 4 to 6 hours at one time within 8 hour day
Sitting 1 to 2 hours at one time within 8 hour day
May support/assist up to 50 lbs frequently and 150 lbs occasionally
May lift/carry 40 lbs frequently and 70 lbs occasionally; the height of 3 to 4 ft for a distance of 30 yds
Repetitive use of hands for simple grasping, pushing, and pulling, fine manipulation
Bend: frequently
Squat: frequently
Kneel: frequently
Climb: frequently
Reach: frequently, 3 feet

Experience & Qualifications:
Enthusiasm for life and adding value to the lives of others
High School diploma/ GED required
Current CNA licensure
Prefer prior experience working with seniors
Current CPR, BCLS, and First Aid Certification
Strive for excellence. Previous experience focusing on customer service
Lead by example in practicing good judgment in relation to confidentiality
Proven ability to juggle multiple priorities with success and find joy
Great communication skills to interact with various customers in conversations and writing
Ability to establish confidence and trust
Desire to act like an owner in day-to-day decision-making and problem-solving as well as accountability
Demonstrated proficiency with computer programs such as Microsoft Office and the ability to learn specific software
Ability to adapt the schedule to work weekends, evenings, and flexible hours to ensure quality customer experience and to meet deadlines