Job Location: New York City, NY

Job Qualifications:

• Associate Degree in Science or Professional experience
• 2 years hands on experience with Cisco related communications products and associated protocols
• Strong Cisco CUCM/Unity Connection administration - telephone and voicemail systems
• CUCM 12.x or greater ideal
• Cisco Unity connection 12.x ideal
• Experience programming associated with moves, adds, and changes
• Exceptional communication and interpersonal skills
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Job Responsibilities:

• Intermediate technical level support to client requests for emergency, routine and remedial maintenance of complex telecommunications equipment and circuits
• Administer and maintain Cisco Call Manager and related hardware
• Administer and maintain Unity voice mailbox
• Administer and maintain Cisco Contact Center Enterprise suite
• Troubleshoot Cisco software and telecom systems via available logging
• Supports the development, design, installation and maintenance of internal and external client networks

Job Type: Full-time

Salary: $30.00 - $41.00 per hour

Benefits:

• Health insurance
• Life insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person