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Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Manager. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Manager:
Skills and Qualities We Seek in a Customer Service Manager:
Requirements of a Customer Service Manager:
#LI-Onsite
Full Time
$87k-113k (estimate)
03/15/2024
04/25/2024
The job skills required for Entry Level Customer Service Manager include Customer Service, Customer Satisfaction, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Manager positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Manager. You can explore the career advancement for an Entry Level Customer Service Manager below and select your interested title to get hiring information.