Description

Welcome to Elicit Brewing Company! We are expanding and looking for great leaders to join our family! We bring our own beers together with the best of Connecticut and beyond as well an inspired cocktails and extensive spirits offerings and full kitchen into an amazing environment with an unmatched vibe. Our locations allow our Guests to Craft their own journey with multiple unique experiences under one roof, from relaxed to refined, that appeal to all comers! Our operations are very unique, part taproom, part restaurant, and part entertainment venue. We have a little of something for everyone to enjoy while they enjoy an award winning beer or cocktail! 

Elicit Managers report to the General Manager and lead their Team in a fast paced, dynamic environment where FUN is our favorite word. You set the tone with the best beers, spirits, food and atmosphere to provide an unmatched, shareable, social experience for our Team and guests alike! If you have a passion for people and a passion for your Craft, Elicit Brewing might be the right fit for you!

Essential Functions

- Be the ultimate Brand Ambassador to the Team and local community.

- “Know Your Craft” – Have the passion and knowledge of beer, spirits and throwing a great party every day!

- Manages day to day operations for a specific department, while ensuring the Company’s standards of quality, service, and operations are maintained.

- Establish budget for all food, paper, and cleaning supplies; ensure all are accounted for and are with budget

- Work with support team to establish appropriate staffing pars based on sales projections and forecasting

- Ensure that each guest is receiving the Elicit experience and follow up on any issues and complaints they may have.

- Maintains an accurate and up-to-date manpower plan of Department staffing needs.

- Prepares schedules and ensures that their department is staffed for all shifts according to projections and forecasts and can make adjustments throughout the week to hit all targets

- Staff, train and develop their department’s hourly team through observation, ongoing feedback and coaching

- Directly supervise managers, private events coordinator and team members, correcting behaviors as needed and providing recognition to continuously improve performance.

- Ensure great food & drink is served to every guest through managing all team members.

- Manages inventory efficiently, accurately, and in a cost-effective manner.

- Enforce all handbook policies and standards set forth by company.

- Assist in marketing/promotion objectives by executing marketing windows.

- Create and implement in-unit promotions including live entertainment across our unique spaces

- Maintaining a safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures; complying with legal regulations and securing revenues

- Driving sales and guest satisfaction

- Enforcing applicable liquor laws and Responsible Alcohol Service guidelines

- Oversee hiring and onboarding including reviewing applications, interviewing, and hiring

Requirements

- A minimum 5 years prior high volume restaurant, taproom, or nightlife management experience.

- Must possess excellent and proven people management skills, including resolving conflict,
coaching and developing others, promoting teamwork, and performance management.

- Certification in Servsafe and Food Safety Handler Certification (or within 30 days of hiring).

- Training for Intervention Procedures (TIPS) certification required (or within 30 days of hiring).

- Ability to utilize Microsoft Office Suite programs (especially Word, Excel, PowerPoint, and

- Strong catering/to-go and events background.

- Knowledge of business financials as well as forecasting, budgeting, and P&L reports

- Experience with bar service and knowledge of state and local liquor laws.

- Understanding of and demonstrated ability to manage labor, inventory and waste.

- Great verbal & written communication skills and strong interpersonal and conflict resolution skills.

- Strong decision-making skills.

- Maintain a high degree of pace and intensity for an extended period of time while performing with quality and accuracy.

- Listen to and comprehend communication from other managers, team members and guests over background and equipment noise.

- Ability to manage a large team and develop the hourly staff

- Adhere to schedule that includes an average of 55 hours per week and rotating shifts including nights, weekends and holidays. Flexibility to cover shifts as needed even when not previously scheduled.