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Elevate Entertainment Group is Hiring a Guest Experiences Near Waxahachie, TX
About Us Austin-based EVO Entertainment Group is driving the evolution of entertainment as the nation’s leading and largest operator of cinema-entertainment centers, with a portfolio of brands that includes EVO Entertainment, EVO Cinemas, EVO Live, Elevate Rewards, Times Square Grand Slam and ShowBiz Cinemas. The organization creates experiential entertainment destinations that offer a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars, while serving elevated cuisine from their scratch-kitchens and bars. The company employs 1,200-plus cast members and entertains 8 million-plus guests annually across 172 cinema screens, 151 bowling lanes, and more than 50,000 square feet of gaming and attractions space. With a relentless focus on an elevated guest experience, EVO has a way to play for all ages.
Job Description Guest Experience cast members provide guests with efficient and courteous service. Assisting guests with lanes, games, and attraction experiences. Responsibilities include but are not limited to:
Greet all guests as they enter the venue
Knowledgeable and able to assist guests with lanes, games, and attraction experiences.
Communicates and monitors equipment issues while upholding cleanliness standards of games and equipment
Stock and maintain merchandise
Completed safety training required for assisting guests with attraction experiences
Able to clearly communicate safety risks to guests pertaining attraction experiences to maintain a low-risk environment
Knowledgeable of upcoming events and promotions
Maintain cleanliness of all common areas, including but not limited to, lobby, restrooms, countertops, hallways, trash receptacles, game room, bowling lanes, self-service stations
Complete all opening, closing and side-work duties
Performs other related duties as necessary or assigned
Communicates effectively with management and co-workers
Follow EVO Entertainment Group unform standards
Upholds EVO Hospitality Entertainment Group standards