Job ID: JP00044193

Anticipated Start Date: 1/15/2023

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for contract workers (via BCforward) who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Primary duties may include, but are not limited to:

• Gathers, writes, validates and update training material, end user documentation, operations manuals and technical user guides.
• Conducts interviews to gather information to be documented.
• Collaborates with the development team in evaluation of documentation needs.
• Possesses a minimal understanding of the technical aspects of products and systems for which documentation is prepared.
• Organizes, develops, and documents business technical information, processes and procedures.

Requirements:

• Requires BA/BS in Computer Science/Information Systems; 1 or more years of technical writing experience; or any combination of education and experience, which would provide an equivalent background.
• Presents information in a clear and objective manner so as to be understood by the targeted audience.
• Uses industry and Company established technical writing standards and tools.
• Demonstrated proficiency in writing skills, interviewing techniques, and interpersonal skills.
• Ability to work in a virtual team environment, attention to detail, and strong organizational and teamwork skills and aptitude required.
• Technical writing.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Strong organizational, project management skills.
• Attention to detail.

Job Type:Contract or Contract to hire

Additional Details:

• 40 hours per week, M-F, standard working hours - there is flexibility with schedule but during onboarding, we ask for 8-5pm PT so we can ensure all trainers and trainees are together during the core working hours.
• After training, we allow contractors to start between 7am and 9am their local time.
• MUST be local (50 miles or less) and be williing to come into the office 2-3 days per week to either the Norfolk, VA or Woodland Hills, CA locations. .
• During training the hours may be more dependent on trainers schedule; after initial training the designated day will be Tuesdays and possibly one other day TBD with manager

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforwardis an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.