Description

JR112537 Implementation Director

Responsible for end-to-end solutioning across business units workstreams for a portfolio of cross-service and diverse product offerings. Responsible for leading and/or planning workstreams specific to business systems across the business unit’s implementation projects, for a portfolio of cross-service (multiple BU’s) product offerings both internal and external clients.

Location: This position will work in a hybrid model (remote and office). The ideal candidate will live within 50 miles of our Pulse Point office location.

Hours: Eastern time 8 AM-5 PM

How will you make an impact:

• Acts as strategic counsel and planner to identify and solution for complex client requests for services and issues arising throughout the course of an Implementation project.

• Leads, designs, and participates in various workstreams tied to project portfolio, responsible for supporting design discussions and delivering successful outcomes and operational readiness by ensuring end-to-end view and solutioning across functional and multiple business units.

• Oversees and coordinates all operational readiness tasks and ensures performance guarantees and service level agreement metrics are developed and managed post implementation.

• Provides strategic advisement before and during implementation.

• Plans implementation timeline and milestones, tracks progress, monitors and communicates project status, identifies, and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution.

• Partner with leadership, Implementation, IT and Service Delivery Operations to identify opportunities for process improvement and drive progress on overall process improvements related to systems and integrations.

Minimum requirements:

• BA/BS degree in Healthcare Admin or similar field with a minimum of 7 years’ experience in healthcare industry with a minimum of 5 years’ experience in leading workstreams an/or solutioning projects, experience in executive (C-suite) presentations; or any combination of education and experience which would provide an equivalent background.

Preferred Skills and Experiences:

• PMP, Healthcare operations and/or IT technical experience, preferred.

• Knowledge in Payment Integrity and Subrogation in healthcare is preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.