This Program Manager position is with the Office of Trade, within U.S. Customs and Border Protection (CBP), in our Trade Regulatory Audit (TRA) Directorate located in Washington D.C. ***Eligibility: This opportunity is open to Veterans with VEOA status; federal employees with competitive status or those who meet the definition of a surplus or displaced employee; and current and former Land Management employees. Typical work assignments may include but are not limited to:
• Providing technical assistance and direct support to headquarters and field management staff in all matters relating to the application of planning systems and management programs to meet TRA and other agency mission requirements.
• Coordinating, collaborating, requesting, and processing feedback and technical guidance from field headquarters divisions and other components, as well as from subject matter experts for incorporation into new and updated policies, procedures, and processes; also, special projects, work product, and innovative solutions and/or new initiatives.
• Providing management with guidance and assistance on sensitive personnel issues to provide consistency across the TRA Field offices and Headquarters. Such issues include extended leave policies (e.g., the Family Medical Leave Act (FMLA)) and potential disciplinary actions.
• Conducting independent research on priority issues with minimal guidance and making oral and written reports and presentations in a clear, concise, and effective manner. Salary and Benefits
This position starts at a salary of $117,962.00 (GS-13, Step 1) to $153,354.00 (GS-13, Step 10) with promotion potential to $153,354.00 (GS-13, Step 10). Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan similar to a traditional 401(k) offering. Qualifications
Experience–You qualify for the GS-13 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
• Developing and maintaining relationships among team members, divisions, and components as well as external stakeholders, as appropriate in the development of work product and representing the agency.
• Planning, implementing, and managing multiple projects that are broad in scope and/or complexity with limited guidance and within established time frames.
• Researching and reporting on complex information and concepts; also providing briefings regarding significant issues.
• Preparing written reports, information papers, briefings, status reports, and other documents related to priority issues with limited oversight. See the official Job Opening Announcement (JOA) at USAJOBS.gov, the federal government’s official employment site, for complete details and guidance on preparing your documentation. How to Apply
Click this site’s APPLY link to access the official JOA on USAJOBS.gov. You will learn exactly how to submit your application package to include your resume, an online assessment questionnaire, and possibly other documents. You will also learn about required competencies that should be reflected in the information you provide in your resume. • You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
• Your resume must explicitly indicate how you meet the Experience requirement, otherwise you will be found ineligible. Multiple-page resumes are preferred over bullet-point summaries.
• You must meet all applicable Time in Grade requirements. Current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service.
APPLY TODAY: This opportunity closes on March 25, 2024. Interested in other career opportunities with CBP? Visit careers.cbp.gov and check the CBP calendar at cbp.gov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events.