JOB SUMMARY: Under direct supervision of the Team Leads the Crew Member is responsible for maintaining outstanding customer service as per company standards, processing sales quickly, accurately and efficiently, performing cash register operations, sweeping , stocking, cleaning and safeguarding company assets but not limited to just these duties. Must be able to lift 50 lbs., bend, stand and stoop for prolonged periods of times.
DUTIES AND ESSENTIAL FUNCTIONS:
A Crew Member responsibilities include, but are not limited to, the following:
Providing premier customer service, including greeting them and responding to questions
Assisting the customers at the registers
Working varies departments of the store
Ensuring product is rotated, within date, and properly displayed on shelves according to the appropriate planogram
Unloading product from trucks and organizing stock room
Filling assigned sections as needed
Assisting within replenishing of all departments.
Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and dairy coolers.
Operating back room equipment, pallet jack, baler, compactor and scrub machine
Assisting in other duties, as assigned
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED:
Experience
Must have a minimum of six months experience in retail environment.
Preferred Field of Expertise
Ability to follow company customer service procedures.
Demonstrated prior customer service skills, or related experience.
Ability to interact with customers and coworkers.
Ability to understand and follow directions.
Ability to multi task in a fast paced environment.
Skills
Communication- written and oral skills (Bilingual English/Spanish a plus)
Problem identification and resolution.
PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. El Super is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform
A. STANDING:
Continuously, throughout the work shift while working at the register.
B. WALKING:
Frequently, while only moving a few steps, the employee performs walking activities throughout the work shift while conducting most essential job functions.
C. SITTING:
Very Rarely
D. CLIMBING:
Rarely, will climb one flight of stairs to access the store managers office.
E. BENDING:
Frequently, while working at the cash register and cleaning
F. KNEELING:
Very Rarely
G. LIFTING:
Under 10 lbs. Continuously, handling and scanning grocery product.
11 to 25 lbs. - Continuously, handling and scanning grocery product.
26 to 40 lbs. - Frequently, handling and scanning grocery product.
41 to 55 lbs - Less Frequently, handling and scanning grocery product.
Over 55 lbs. - Very Rarely
H. CARRYING:
Under 10 lbs. Continuously, moving grocery product.
11 to 25 lbs. - Continuously, moving grocery product.
26 to 40 lbs. - Less Frequently, moving grocery product
41 to 55 lbs - Less Frequently, moving grocery product.
Over 55 lbs. - Very Rarely
I. BALANCING:
Very Rarely
J. PULLING:
Continuously, when pulling store product on the checkout belt.
K. PUSHING:
Continuously, when pushing store product on the checkout belt.
L. CROUCHING:
Less Frequently, while accessing product bags and other necessary items at lower levels.
M. STOOPING:
Less Frequently, while accessing product bags and other necessary items at lower levels.
N. REACHING:
Above shoulder height Rarely, while cleaning. At shoulder level- Continuously, while inputting product information,
Below shoulder level- Continuously, while scanning and handling grocery product.
O. CRAWLING:
Very Rarely
P. TWISTING:
Continuously, throughout the work day, with all cashier duties.
Q. EYE, HAND, FOOT COORDINATION:
Operating of foot and hand controls.
Continuously, while inputting product data and simultaneously scanning.
MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS:
Cash register, Calculator, anti-fatigue mat.
WORKING AROUND MOVING MACHINERY:
N/A
MATERIALS AND PRODUCTS:
Grocery scanner, grocery bags
ENVIRONMENTAL CONDITIONS:
Indoor and outdoor job duties.
HAND COORDINATION: (when applicable)
Right hand, left hand, both hands, how often and how long.
Major hand - Dominant hand, continuously, throughout the day while performing All job duties.
Fine Manipulation - Continuously, while scanning and inputting product data
Gross Manipulation- Continuously, while handling grocery product and cleaning.
Simple Grasping- Continuously, while handling grocery product and cleaning.
Power Grip- Frequently, when handling larger grocery times such as cases of water.
NOTE: Additional responsibilities within the positions purpose may be assigned. El Super reserves the right to change this job description at any time based on business conditions and needs.
Hourly Pay Range: Minimum wage (depending on location)
Brand: El Super Fresh
Address: 1035 S. La Brea Ave Inglewood, CA - 90301
Property Description: 502 - El Super Fresh - La Brea
Property Number: 502