Job Overview:
The restaurant supervisor's main function is to promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on associate satisfaction and delivery of prompt, courteous, correct service. The restaurant supervisor is accountable for sales and profit in his/her area.

NOTE: This position should be considered supervisory in nature - administrative tasks should be limited to scheduling with knowledge of the budget progress report. The restaurant supervisor should be on the floor on all times.

Duties:
Actively support the Quality Improvement Process.

Assist in identifying and implementing a successful marketing plan for assigned outlets.

Assume responsibility of daily operation of all assigned outlets.

Assist in working toward positive financial results.

Assist in ensuring that scheduling functions are performed accurately and on a timely basis.

Assist in maintaining a highly motivated and well-trained staff.

SPECIFIC JOB DUTIES:

Open and close shift in accordance with manager's checklist.

Initiate aggressive guest interaction through seeking and soliciting feedback from guests.

Train, maintain and enforce all service standards using use records, menus and appropriate reference materials.

Properly execute revenue and check control procedures on shift.

Handle daily associate relations (e.g., scheduling, time adjustments).

Maintain a safe and sanitary work environment for all ambassadors and guests.

Gather and implement all proper tools for running shift, (e.g., schedules, floor plans, reservations, checks).

Find solutions for problems such as call outs, last minute bookings or any other daily problems that may arise.

During shift, ensure that guests are satisfied by assisting with serving, seating, and communication with kitchen and by striving to speak to all guests.

Be on the floor during entire meal period and ensure adequate coverage.

Conduct taste panels and menu classes on a daily basis for restaurant.

Ensure that only a quality product is being served.

Monitor hours and staffing on a daily basis, for restaurant, with accurate scheduling in line forecast and budget guidelines.

Ensure all side work is done on daily basis.

Maintain proper associate uniform standards.

Manage an effective repair and maintenance program through the use of work orders, inspections, etc.

Assist any associate in his/her job performance, when required, to ensure guest satisfaction.

Understand and teach empowerment principles to ensure guest satisfaction.

Exercise station rotation to ensure stations are distributed fairly.

PROFILE OF QUALIFICATIONS:

Minimum of two years food service or related hospitality management experience.

Written/verbal communication skills.

Demonstrated leadership qualities.

Able to work with teams.

Basic technical knowledge of restaurant operations.

Demonstrated hospitality skills.

Demonstrated strong work ethic.

If you are a dedicated professional with a passion for the hospitality industry, we invite you to apply for the position of Restaurant Supervisor. We offer competitive compensation, opportunities for career advancement, and a supportive work environment. Join our team today!

Job Types: Full-time, Part-time, Temporary, Seasonal

Pay: From $16.00 per hour

Experience level:

• 2 years

Ability to Relocate:

• El Paso, TX 79912: Relocate before starting work (Required)

Work Location: In person