JOB TITLE: ASSISTANT MANAGER

JOB CLASSIFICATION: FULL-TIME/EXEMPT

REPORTS TO: RESTAURANT MANAGER

JOB DESCRIPTION

Works hand-in-hand with the Restaurant Manager to oversee the operations of the restaurant. This position is a hands-on, motivated, and self-starter individual with a passion for excellent service and exceeding expectations, while promoting a culture where everyone feels a sense of belonging with each experience.
ESSENTIAL JOB FUNCTIONS

• Provide leadership and direction to the restaurant team members.
• Work in collaboration with the kitchen team and other key positions to ensure a smooth service.
• Assist with interviewing and hiring.
• Assist with organizing front of the house team members’ schedules when necessary.
• Discipline and coach employees. Provide timely and constructive feedback.
• Communicate on a clear and effective way with all team members.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensure team members are complying with health, safety, food handling, and hygiene standards. Ensure compliance with alcoholic beverage regulations.
• Report any necessary maintenance and repairs for restaurant equipment’s.
• Assist with inventory tracking.
• Maintain sales records and tracks cash receipts. Reconcile server checkouts against the POS transactions.
• Prepare and submit operations reports and other documentation requested by the main office.
• Comply with established sanitation standards, personal hygiene, and health standards. Ensures all front of the house areas are clean at all times.
• Comply with all company training standards, rules, policies, and procedures.
• Learn about all menu items and promote effective selling techniques.
• Follow all opening and closing procedures of the restaurant.
• Cover for Manager when necessary.
• Perform other related duties as assigned.

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Ability to navigate all parts of the restaurant quickly.
• May experience prolonged periods of standing.
• Must be able to lift 25 pounds at times.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Paid training

Restaurant type:

• Casual dining restaurant

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant Experience: 3 years (Preferred)

Language:

• English (Preferred)
• Spanish (Preferred)

Ability to Relocate:

• Orlando, FL 32809: Relocate before starting work (Required)

Work Location: In person