General Expectations: Either/Or is committed to building a team of service professionals who are looking for a fast-paced, high-volume, customer-first experience within hospitality. Either/Or servers & bartenders must work in line with our core values, be reliable, responsible, positive, and demonstrate a strong work ethic. We aim to create an inclusive and team-oriented working environment with opportunities to grow within our company and be part of initiatives to improve the service/hospitality standard in Des Moines.

• Responsible for the set up, operation, and cleanliness of the restaurant.
• Maintain a positive attitude with coworkers, management, and all back of house staff.
• Responsible for responding to all scheduled shifts and communicate effectively when any shift changes need to be made.
• Ability to take orders from, serve, and respond to all questions patrons may bring forth.
• Know all menu items offered at the restaurant regarding preparation methods, ingredients, portion size, dietary restrictions, and so forth.
• Ability to use Toast POS system.
• Ability to operate the register, collect payments, and make change in-house and to-go orders.
• Follow all sanitation and safety standards set forth by Either/Or.
• Comply with alcohol service guidelines including serving guests responsibly.
• Exhibit strong teamwork, active listening skills, and respect for all who enter the restaurant.
• Meet all uniform standards as specified by Either/Or.

• Must be efficient, accurate, and responsible with monetary transactions.
• Ability to be on your feet for long periods of time.
• Ability to read and communicate in English effectively.
• Experience serving/bartending preferred, but we are willing to train the right person!
• Weekend availability highly preferred.