Company Description

Due to continued growth, Einstein Insurance is looking for the next great addition to our team. If you enjoy learning and have exceptional customer service and communication skills we would like to hear from you!

Role Description

Position is responsible for

providing exceptional customer service, managing client accounts,resolving customer inquiries, and

proactively responding to upsell and cross sell coverage opportunities.

Our culture is team oriented and one of education and consultation with our clients to identify their needs and ensure that they are properly covered and recieve the best customer serivce.

Position success relies on strong internal and external communication skills, strong computer skills including knowledge of partner carrier systems and the ability to understand coverages and policy language and transfer knowledge to clients in a professional and confident manner.

A minimum of 2 years of experience in a similar position is needed for this position.

This role is located in Portland, Oregon Metropolitan Area, with flexibility for some remote work.

Qualifications

• Active Insurance license in OR
• Prior experience in customer service or account management
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Knowledge of insurance products and services is a plus
• Identify and qualify sales leads generated from a variety of sources including, networking, referrals, and marketing

Last updated : 2024-05-23