41 Member Service Representative Jobs in Toledo, OH
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Educational Community Alliance Credit Union is Hiring a Member Service Representative Near Toledo, OH
Service Associate
Reports To: MSA Team Leader
Pre-Requisite:
- High School diploma
- Good communication skills – both oral and written
- Ability to effectively multi-task
- Ten key and computer skills preferred
Responsibilities: (other duties may be assigned)
- Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.
- Process checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records
- Cash checks and process withdrawals; pay out money after verification of signatures and member balances
- Assist with mail or email transactions, when available
- Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by service associates. Maintain an up-to-date and comprehensive knowledge on all related polices and procedures, rules and regulations for the service associate area, including robbery procedures.
- Receive loan payments and ensure the payments match balances due. Enter payments into computer. Generate member receipts.
- Count, check and package coins and currency
- Balance cash drawer at the end of day and compare totaled amounts to computer-generated proof sheet. Research and resolve discrepancies.
- Ensure that the service associate station is stocked with forms, supplies, and brochures, etc
- Check night depository and record proper information according to credit union procedures
Purpose: Perform limited transactional duties to serve members by receiving or paying out funds with high degree of accuracy. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Paid sick time
- Paid time off
- Prescription drug insurance
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
Ability to Relocate:
- Toledo, OH 43615: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$34k-41k (estimate)
04/17/2024
05/10/2024
educacu.com
Toledo, OH
<25
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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Process service requests and create authorizations to communicate transportation details to partners.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.
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