MINIMUM QUALIFICATIONS:
Candidates must have a minimum of six years of general work experience in customer service, training, or communications. Two years of this experience must have been conducting business analysis or experience with the New York State licensing processes and procedures. An associate degree may substitute for two years of the required experience. A bachelor’s degree may substitute for four years of the required experience.
PREFERRED QUALIFICATIONS:
Preference may be given to candidates who have:

• Strong attention to detail and organization skills.
• Capacity to prioritize, show initiative and handle multiple tasks.
• Ability to work independently as well as collaborate effectively with a variety of stakeholders.

The New York State Education Department’s (NYSED) Office of the Professions (OP) is seeking candidates for a Project Assistant position in the Office of Tech Team. Under the direct supervision of the Project Assistant, SG-NS (equated to SG-23), the incumbent of this position will play an integral role implementing the initiatives and activities to create the planning documents and design models for the Office of the Professions Modernization project. Duties of this position include, but are not limited to, the following:

• Gather critical information from meetings with various stakeholders and producing useful reports;
• Conduct meetings and presentations to share ideas and findings;
• Perform requirements analysis;
• Document and communicate the results of the project team’s efforts;
• Perform user acceptance testing;
• Update, implement and maintain procedures;
• Serve as a liaison between stakeholders and users;
• Coordinate stakeholder input and feedback;
• Report and monitor the resolution of any issues that stakeholders may experience during the transition; and
• Provide instructional assistance and support regarding program specific process and procedures in a "How-To" manner via phone, webinar, and in person.

CONDITIONS OF EMPLOYMENT:
This will be a temporary appointment.
Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree and/or work experience will be required for all candidates at the time of interview.
This position leads to a maximum salary of $80,248 based on annual performance advances.
APPLICATION: Qualified candidates should send a resume and letter of interest by March 14, 2024 to opjobs@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (OP-1735/51513) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.
New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.
Interested in a job with New York State, but don’t know where to start?
Visit these links for information on working for New York State:

• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf

Generous benefits of working for New York State, including, but not limited to, the following:
Holiday & Paid Time Off

• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20 days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.

Health Care Benefits

• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.

Additional Benefits

• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Opportunities for telecommuting.
• Eligibility for various life insurance options.