Description

WE ARE:

The Edgewater is Seattle's only over-water hotel where rock'n'roll history meets Pacific Northwest luxury. A part of Noble House Hotels and Resorts--a curated collection of one-of-a kind hotels, resorts and adventures. We provide our guests with exceptional service and the most memorable experiences.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.

The Edgewater is an independent boutique, one of kind, 223 rooms iconic hotel with 11,000 sq ft of meeting space.

ABOUT US:

Originally built for the 1962 World's Fair, The Edgewater Hotel has marked its place in history as the host to many famous names in the music scene from The Beatles to Blondie. Embraced by Elliott Bay, The Edgewater stands watch over the Olympic Mountains and Seattle skyline. Practically floating on water, the hotel boasts an authentic Pacific Northwest experience including aluminum exteriors, natural wood interiors and river-rock fireplaces. This classic landmark is defined through its culture and distinctive atmosphere.

YOU ARE:

Obsessed with providing exceptional service, have strong management skills, a keen eye for detail and can build strong cross functional professional relationships.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. The Edgewater Hotel is proud to offer a variety of benefits to support employees and their families, including:

· Health Benefits Package--Medical/Dental/Vision

· 401K

· Paid Time Off --holidays/personal/vacation/sick

· Onsite Parking

· Complimentary dry cleaning

· Commuter Reimbursement Program – For transportation to and from work using public transportation, and with receipts submitted, we will pay up to $75 each month or 50% of the cost of a monthly ORCA pass, whichever is greater.

· Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

· Career growth opportunities and Recognition Programs

· On Demand Pay

· Education Assistance Program

A DAY IN THE LIFE:

Reporting to the Director of Rooms, the Director of Front Office is responsible for the daily operation of the front desk and guest services team. Directly supervises the front office managers, all front office and guest services team members and ensures proper completion of all front office and guest services duties. Responsible for planning, directing, and coordinating front office and guest services activities to ensure exceptional guest service is achieved. This position is responsible for accurate reporting to finance. Maximizes room revenue and occupancy by reviewing status daily. Ensuring the execution of VIP guests. Further, this position is responsible for coordination of hotel operations with the Front Office Managers, Executive Housekeeper, and the Director of Engineering. Exercises independent judgment and initiative while carrying out overall responsibilities.

SALARY: 80K-95K PLUS 25% BONUS POTENTIAL

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job..

Requirements

• 3 years managing a team
• Must have experience working with the Union
• High degree of emotional intelligence
• Enthusiastic, highly motivated and guest driven
• Excellent interpersonal and communication experience, both verbal & written
• Flexible and able to work various shifts, ability to work in high pressure situations
• Mentor

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.