Overview

Edgewater is currently seeking a skilled Mid-Level VOIP Engineer to join our dynamic team. As a Mid-Level VOIP Engineer, you will be responsible for executing various elements of VoIP for our client’s organization, including the development of resilient telephony environments and the integration of voice and video telephony solutions. You will play a crucial role in assessing and communicating with SIP providers, as well as performing operation and maintenance tasks to ensure continuous system functionality and security. This position offers the opportunity to work on challenging projects and contribute to the advancement of the customer’s VoIP infrastructure.

Responsibilities

• Identify and eliminate excessive, ineffective, or duplicate VoIP solutions.
• Develop resilient and robust telephony environments to support remote work and advanced technologies.
• Evaluate the effectiveness of VoIP business processes, software/applications, and infrastructure.
• Lead the development and implementation of VoIP Zero Trust Architecture and IPv6 Architecture.
• Replace, upgrade, design, and integrate Voice and Video telephony solutions.
• Configure and deploy IP Voice and Video conference room capabilities.
• Collaborate with SIP providers for number allocation, SIP trunking, and security assessment.
• Perform routine Operation and Maintenance tasks to ensure 24/7 operational functionality and system security.
• Conduct testing and troubleshooting with end users during times of degraded service.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or relevant experience
• 3 years of experience in VoIP engineering or related role.
• Proficiency in telephony environments, routing, and dial plans.
• Strong knowledge of network protocols and security principles.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Proven track record of implementing VoIP solutions in enterprise environments.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.

• Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies.
• The employee must occasionally lift and/or move up to 15 pounds
• May require more than 40 hours per week to perform the essential duties of the position
• Fine hand manipulation (keyboarding)

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May work prolonged or irregular hours.
• The noise level in the work environment is usually moderate.
• Exposure to general office conditions while conducting office duties.

About Us:

Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services, and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2023.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.status protected by applicable law. #LI-SW1