5 IT Support Specialist Jobs in Deerfield, IL
edgecomputingassociation.com is Hiring an IT Support Specialist Near Deerfield, IL
Location Deerfield, Illinois ,
United States
Overview:
Alera Group is currently seeking a IT Support Specialist- On-boarding.
As an IT Support Specialist - On-boarding you would setup new employees accounts and related equipment, close intermediate helpdesk requests, assist in onboarding newly acquired firms, install new hardware and software and travel to local offices in the region when necessary.
Responsibilities:
Responsible for the coordination, scheduling, setup, installation and testing of new and existing employees workstations and related IT equipment.
Responsible to provide end user support regarding deployment and setup of workstations, peripherals and mobile devices.
Ordering new equipment and maintaining accurate inventory
Develop and maintain workstation and software setup procedures to simplify new deployments and setups.
Handle Help Desk tickets related but not limited to new user setups and equipment deployments
Qualifications:
Associates Degree in an IT related field and/or current IT certifications from Microsoft and CompTIA
3 years experience in a Desktop Support/Help Desk role
Extensive experience with Microsoft Windows 10 OS
Experience working with ticketing and remote device management solutions
Extensive experience with setup and deployment of desktops, laptops and end user peripherals
Strong Office365 experience with account and end user setup
Solid understanding of DNS, DHCP and VPN network technologies
Strong sense of customer support and customer service skills is required
Excellent communication skills
Be well organized and pay attention to detail
Think logically and have strong problem-solving abilities
Strong ability to write clear, detailed documentation
Be able to travel nationally to firms during implementation if necessary
Be on call and to respond to emergencies when needed
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job:
Regularly required sitting for prolonged periods of time. Standing, walking and reaching are required periodically.
Ability to lift, position and install IT equipment weighing up to 50 pounds and extending up to 6ft. in height.
Equal Opportunity Employment:
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
If you're a California resident, please read the prior to applying. #pandoIQR
Job Summary
Full Time
$90k-110k (estimate)
05/01/2024
05/20/2024
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Quotes from people on IT Support Specialist job description and responsibilities
IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
01/10/2022: Gainesville, FL
IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
02/20/2022: Jacksonville, FL
The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.
12/31/2021: Little Rock, AR
These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.
03/08/2022: San Jose, CA
IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
12/13/2021: Brockton, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Specialist jobs
Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.
02/27/2022: Lancaster, PA
Some employers may accept IT support specialists without formal education who have computer experience and certification.
01/21/2022: South Bend, IN
Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.
12/26/2021: Daytona Beach, FL
To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.
02/07/2022: Bridgeport, CT
Successful technical support specialists possess common characteristics and aptitudes.
02/08/2022: Gainesville, FL
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