Job description:

Are you an organized, driven individual with restaurant, car wash or other management experience? Do you thrive in a fast-paced environment and know how to provide excellent customer service? EDGE Express Car Wash is looking for a motivated leader to join our ranks and be a part of our exponential growth throughout the eastern seaboard. You will lead a team of individuals to ensure that our customers have an amazing experience and a consistently clean automobile. This includes maintaining a clean facility, managing and growing the business daily, and providing exceptional customer service. Bring your leadership, drive, and determination, and we will teach you the Car Wash business.

Position Description:

With the support of our corporate team, Managers are responsible for all aspects of the Car Wash’s operations, including hiring, training, developing other team members, customer service, and equipment maintenance/repairs. Managers are responsible for driving operational, financial, and human resource goals. Limitless upward mobility exists as EDGE Express Car Wash continues to expand its operations.

Responsibilities:

• Hire, train, and schedule team members
• Manage the team through opening, closing, and ongoing maintenance of the facility
• Ensure overall performance and motivation of the team
• Provide excellent service to ensure customer satisfaction
• Promote and educate customers on available car wash packages
• Perform all preventive and routine equipment maintenance
• Troubleshoot and repair systems during operational interruptions
• Navigate customer inquiries and complaints, including damage claims
• Maintain accurate records and documentation as required
• Maintain a professional team in appearance and attitude
• Establish, demonstrate, and maintain exceptional customer service
• Maintain a clean and organized site
• Evaluate and improve operations and financial performance
• Direct the team member assessment process
• Maintain budgets and optimize expenses

Qualifications:

• 3 years of previous management experience and customer service
• Team player and leader
• Positive attitude and outgoing personality
• Ability to remain calm and think clearly in a fast-paced environment
• Motivated with attention to detail
• Professional, honest, reliable, hard-working, ethical, and strong moral character
• Excellent communication skills
• Outstanding organizational and leadership skills
• Aptitude for problem-solving

Work Environment and Physical Requirements:

• Working in all types of weather conditions
• Ability to be on your feet for long hours at a time
• Ability to lift 25 pounds
• Full-time position
• Some evening and weekend hours are required

Compensation range: $60,000.00 - $150,000.00 per year (including bonuses).

Benefits:

• 401(k)
• Paid vacation
• Training provided
• Incentive bonuses
• Dental insurance
• Health insurance
• Vision insurance
• Opportunities for career advancement in a rapidly growing company
• 24/7 corporate team support and availability

About EDGE Express Car Wash:

Our goal is to build a team of leaders that will help us deliver the best car wash and customer experience in the industry on a consistent basis. With locations and growth in North and South Carolina, Virginia, Maryland, and Florida, we are looking for team members to help us drive that initiative as we continue to expand. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• How many employees have you managed in your past roles?
• Will you be able to submit to a background check?
• Are you able to travel to other work locations in the area?

Education:

• High school or equivalent (Required)

Experience:

• Management: 5 years (Required)
• Crew management: 5 years (Required)
• Customer service: 3 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Relocate:

• Morrisville, NC 27560: Relocate before starting work (Required)

Work Location: In person