**Job Overview:**

We are seeking a dedicated Customer Service and Sales Representative to join our team. The ideal candidate will possess excellent communication skills and a passion for assisting customers. This position offers the opportunity to work in a dynamic and customer-focused environment.

**Duties:**

- Provide exceptional customer service via phone, email, and live chat

- Analyze customer inquiries and provide appropriate solutions

- Upsell products or services to customers when applicable

- Conduct outbound calling campaigns to engage with customers

- Communicate effectively in both English and Spanish

- Maintain a high level of professionalism and phone etiquette

- Collaborate with the sales team to meet customer needs

**Requirements:**

- Previous experience in customer service or a related field is preferred

- Proficiency in English and Spanish is a plus

- Strong communication and interpersonal skills

- Ability to analyze customer needs and recommend suitable solutions

- Familiarity with outbound calling practices

- Bilingual candidates are encouraged to apply

This position offers competitive compensation, opportunities for career growth, and a supportive work environment. If you are passionate about delivering top-notch customer service, we would love to hear from you!

Job Type: Full-time

Pay: $16.33 - $17.23 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• What is the best email to use for the Hiring Manager to reach out to you?

Ability to Relocate:

• Mankato, MN 56001: Relocate before starting work (Required)

Work Location: In person