Job Responsibilities: ​

• Multitask between Customer Service and Purchasing
• Answers incoming customer calls
• Order Entry; upsell when appropriate
• Analyze inventory patterns to determine buying strategy
• Research new product lines and source manufacturers, vendors, etc.
• Negotiate pricing with Suppliers
• Create and maintain relationships with Suppliers
• Fulfill online web orders, as well as email orders
• Greet and wait on customers that come to our Will Call Center
• Know stock and non-stock products that are sold to customers
• Perform data entry and administrative duties
• Perform additional functions assigned at the discretion of your Supervisor
• Commitment to Economy Products & Solutions safety policies and procedures

Requirements:

• Previous experience in customer service and/or purchasing preferred but not required
• Strong math aptitude
• Computer skills: GSuite, Google Office
• Strong communications skills both verbal and written
• Excellent listening skills
• Attention to detail and quality of work
• Ability to prioritize and multitask
• Strong organizational skills
• Deadline and detail-oriented
• Ability to work independently and as a team
• Have a great work ethic and attitude
• Ability to sit in a chair for up to 7 hours per day

At Economy Products & Solutions, we recognize and appreciate the hard work and dedication of our Team Members. We pride ourselves on being a long-term, privately held company that takes care of its’ associates by recognizing each individual's potential and investing in their future success.

Economy Products & Solutions provides a full range of benefits to help you achieve wellness and financial goals which include:

• Health Insurance
• Dental Coverage
• Life Insurance
• 401K
• Profit Sharing
• Long-term Disability Insurance
• HSA
• Paid vacation, Paid time off and Holidays

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• No experience needed

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Ability to Relocate:

• Rochester, NY 14609: Relocate before starting work (Required)

Work Location: In person