Summary:

The main function of a compliance specialist is to plan, direct, and coordinate regulatory programs of an organization to maximize the strategic use of compliance and maintain functions. A typical compliance specialist is responsible for all internal and external changes associated with products or services to assure legal compliance with regulatory guidelines and administers regular compliance audits and investigates/resolves complex compliance issues.

Job Responsibilities:

• Develops and maintains an organized, methodical documentation system for communicating, implementing, and managing new and existing regulatory requirements.

• Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on complaints concerning privacy policies and fraud concerns.

• Organizes and maintains files of contracts, records, and correspondence.

• Assist in in the development of contracts and procedures to ensure compliance.

• Develop, implement, coordinate, and monitor a fraud and abuse compliance program.

Skills:

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.

• Ability to work independently and manage one’s time.

• Knowledge of legal policies and procedures related to hiring practices (i.e., equal employment opportunity and affirmative action).

• Knowledge of benefit and pay-scale systems.

• Previous experience with computer applications, such as Microsoft Word and Excel.

Education/Experience:

• Bachelor's degree in relevant field or equivalent experience required.

• 2-4 years customer service related experience required.