2 Deskside Support Analyst Jobs in Hauppauge, NY
Eclaro is Hiring a Deskside Support Analyst Near Hauppauge, NY
Eclaros client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If youre up to the challenge, then take a chance at this rewarding opportunity! Responsibilities:
- Client Technology Support individual will be responsible for:
- Installing, configuring, upgrading and repairing desktop and laptop computers running Microsoft Windows 7/8/10 Enterprise. Imaging new and existing desktop/laptop computers.
- Deploying and configuring mobile devices.
- Ensuring complete security, confidentiality, reliability and integrity of corporate data, proprietary information and intellectual property.
- Must be able to troubleshoot problems, interface with customers,
- Information Technology personnel, other departments and vendors to help minimize down time and outages.
- Must be able to work independently and as a team member on multiple projects.
- Will also need to be self-motivated and perform on-call duties on schedule.
- Thorough understanding of Microsoft Windows 7/8/10 Enterprise & O365.
- Thorough understanding of migrating user data and settings to new PCs.
- Basic understanding of scripting languages such as PowerShell.
- Ability to upgrade desktop and laptop computers with RAM, hard drives, network interface cards, etc.
- Familiarity with Microsoft products such as Office, Internet Explorer, SharePoint, etc.
- Able to work independently and as a team member
- Good verbal and written communication skills
- Experience with Microsoft Deployment Toolkit (MDT) or other PC imaging technologies.
- Experience with both manual and automated software installation methods.
- Experience with TCP/IP networking and the ability to troubleshoot a variety of network devices like computers, printers, and more.
- 5 years experience preferred with Client Technology Support in an Ethernet based TCP/IP Network environment
- Significant experience installing, configuring, upgrading and repairing Windows desktop, and laptop computers.
- Experience supporting mobile devices.
- Experience in using PC imaging software including MDT
- Experience with remote user support
- MAC experience is important
- 4-yr College degree in Information Technology or related field is preferred.
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
Greg Papalexis
Greg.Papalexis@eclaro.com
646-849-5359
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Job Summary
Full Time
$69k-90k (estimate)
05/02/2024
05/15/2024
eclaro.com
LICHTENVOORDE, GELDERLAND
500 - 1,000
1999
L. F. W. LUTTIKHOLD-KRABBENBORG
<$5M
Retail
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The following is the career advancement route for Deskside Support Analyst positions, which can be used as a reference in future career path planning. As a Deskside Support Analyst, it can be promoted into senior positions as a Client Technologies Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Analyst. You can explore the career advancement for a Deskside Support Analyst below and select your interested title to get hiring information.
