Description

Location: The Columns at Pilgrim Mill

ECI Group is seeking a dynamic, customer-centric Service Technician to join our growing team! The Service Technician is a critical member of our onsite community team, performing maintenance and service work that ensures our properties meet our standards of operational excellence and uphold our company values. Our Service Technicians take pride in knowing that they provide excellent service to our residents and ensure their comfort and safety needs are upheld at the highest standard.

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the southeast. ECI Group was founded upon the vision of purpose beyond profit, dedicated to delivering Excellence, Commitment and Integrity to every community we touch.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Commission Potential 
• 30% Rental discount at ECI properties
• Health, dental, vision, and short and long-term disability insurance 
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Individually curated professional development programs via our Path to Excellence Program

What You’ll Do

• Handle resident service requests via online ticketing system on a timely basis while providing fantastic customer service.
• Perform or assist in all phases of apartment and property maintenance including make-readies, walking vacant units, groundskeeping, punch-out work, trash-out, maintaining the swimming pool and golf carts, and interior and exterior repairs.
• Assist in the upkeep of the exterior and interior of the property.
• Assist the Service Manager with health and safety issues by identifying and reporting potential hazards, liability and safety concerns, and unresolved maintenance issues.
• Assist with efforts to prevent, mitigate and repair damage from severe weather events.
• Familiarity with maintenance tools and equipment and ability to operate them in a safe manner.
• Maintain compliance with company policies, ADA, OSHA and other regulations affecting the maintenance of the property.

Requirements

What You’ll Need

• High school diploma or GED along with a valid driver’s license. 
• A minimum of 2 years of general maintenance experience in multi-unit property management.
• Working knowledge of HVAC, plumbing, electrical, fire protection and energy management systems.
• Work as scheduled, including weekend and on-call shifts as needed.
• Ability and willingness to work overtime if needed. 

What’ll Set You Apart

• EPA certification Type I or II as well as other certifications/licenses as required by local, state or other regulations.
• Basic knowledge of Microsoft Office Suite, Internet, Yardi, and other relevant applications. 

Physical Activities and Work Environment

• Requires frequent lifting and moving of objects up to 75 pounds.
• Requires frequent bending and/or stooping, and use of ladders or stepladders, to perform essential maintenance tasks.
• May require regularly climbing stairs to access upper floor apartments. 
• Requires frequently working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.