Job Title/Position: Volunteer Coordinator Reports To: Director of Clinical Services JOB DESCRIPTION SUMMARY Responsible for planning, coordinating, and managing all volunteer program activities in the organization.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Develop and maintain volunteer training and orientation program sufficient to meet the volunteer needs of the patients and families.

2. Recruits, educates, and selects volunteers from at least three (3) recruitment sessions a year.

3. Establish a need for volunteer services with the patient and family/caregiver and entire hospice team.

4. Supervise and evaluate volunteers in a timely and appropriate manner.

5. Maintains monthly statistics.

6. Maintains current volunteer files.

7. Reevaluate volunteer program as necessary.

8. Coordinate support/education meetings.

9. Attends interdisciplinary group meetings.

10. Provides information to individuals and community groups about hospice volunteer services.

11. Participates as needed in the budget preparation for program development.

12. Actively participates in quality assessment performance improvement teams, activities and reviewing and revising written volunteer policies and procedures.

13. Accepts and performs other related duties and responsibilities.

POSITION QUALIFICATIONS

1. College degree, or advanced degree in human services preferred. VC1002-V1001 Job Title/Position: Volunteer Coordinator

2. Minimum of two (2) years’ experience in a health care setting preferred. Hospice and/or volunteer experience preferred.

3. Ability to supervise, coordinate, and evaluate volunteer services.

4. Understands hospice philosophy.

5. Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.

6. Ability to manage a group of individuals providing volunteer time and who will be considered employees.

EXPERIENCE REQUIREMENTS:

1. Demonstrated experience in related field and/or volunteer activity.

2. Demonstrated skill with written and oral communication.

3. Possess ability to execute a supportive and sensitive approach to patients, patient caregivers and other family members, potential volunteers and volunteers in the program. 4. Must be self-motivated.

5. Ability to cope with patient/family emotional stress and tolerance for individual lifestyles.

JOB KNOWLEDGE:

1. Must possess ability to speak publicly.

2. Working knowledge of local, state, and federal hospice regulations in regards to the hospice volunteer program.

3. Death and Dying Process.

4. Ability to deal with a variety of personalities and complex situations. 5. HIPAA regulations and other local, state, and federal patient information regulations. PHYSICAL

REQUIREMENTS:

1. Hazardous Exposure Category: Category Medium – exposure to blood and/or other infectious materials in liquid form is expected and spattering of the liquid may occur; VC1002-V1001 Job Title/Position: Volunteer Coordinator

2. Involves an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues, or a potential for spills or splashes of the blood, body fluids or tissues. Use of appropriate personal protective equipment and measures are required for every employee engaged in Category High risks;

3. Lifting Requirements: Levels – sedentary, light, medium, heavy or very heavy. Medium Work: Exerting 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have a vehicle and valid driver's license?
• Are you willing to travel to various facilities and health care related entities to host recruitment events?

Experience:

• Volunteer management: 1 year (Preferred)

Ability to Commute:

• Philadelphia, PA 19123 (Required)

Ability to Relocate:

• Philadelphia, PA 19123: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Philadelphia, PA 19123