2 Service Consultant Jobs in Sydney, FL
Ebas Group is Hiring a Service Consultant Near Sydney, FL
The Company
EBAS Group is excited to partner with a leading player in the MarTech industry. Our client is at the cutting edge of marketing technology, specialising in advanced omnichannel customer engagement platforms. As a subsidiary of a major multinational corporation, they uniquely combine the vigour of a fast-growing startup with the robust resources of an established corporate entity, offering both agility and stability in their solutions.The Role
As a Service Consultant in Sydney, you will play a pivotal role within the Services Department. Your primary responsibility will be to integrate strategic thinking with technical solutions, effectively demonstrating the business value of combined services and technology. This involves leading the development and delivery of strategic presentations and workshops, crafting compelling value propositions, and ensuring a seamless transition between pre-sales consultation and post-sales strategic consultancy.Key Responsibilities
- Lead presentations of professional services in pre-sales phases, providing consultations that highlight the strategic integration of services and technology.
Develop strategic value propositions that effectively stitch together professional services with technological solutions into persuasive demonstrations.
Create custom presentations and conduct strategic workshops to demonstrate the ROI and business value of the solutions to current and prospective clients.
Collaborate with internal teams and external service delivery partners to ensure seamless project continuity and up-to-date service expertise.
Engage in strategic consultancy and ongoing projects post-sale to maintain alignment with initial sales processes and provide continuous strategic insights.
Attributes
- Exceptional strategic thinking ability and creativity.
Strong communication skills, capable of clearly presenting complex solutions to both technical and non-technical stakeholders, including C-level executives.
Independent, driven, and capable of handling multiple projects autonomously.
A collaborative team member who fosters a positive and inspiring work environment.
Qualifications
- Minimum 6 years of experience in commercial roles within SaaS or Digital Marketing Services, ideally in Marketing Tech.
Experience in strategic consultancy roles in the digital space, with a basic understanding of CRM marketing.
Proficiency with SaaS applications for Online Marketing, CRM, or Campaign Management.
Strong understanding of key markets across APAC and ability to adapt proposals based on market needs.
Experience with retail and consumer-facing organisations with shifting targets.
Ability to effectively communicate the value of professional services to various stakeholders, including C-level.
Strategic thinking ability and creativity.
Track record of leading customer-facing demonstrations with a full understanding of the sales cycle.
Tech-savvy and adaptable to technological advancements and changes.
Hands-on, self-motivated individual with strong problem-solving skills and excellent teamwork abilities.
Nice to Have:
Sales exposure in a medium or large digital agency.
Knowledge of the online marketing space, especially E-Mail marketing.
Experience with commercial utilisation of RFPs and RFIs.
High level of initiative and ability to work independently.
Track record of coordinating multiple projects concurrently
Perks and Benefits
- A fast-growing company with an international presence, innovative outlook and a strong market position, blending the best parts of a ‘start-up’ mentality with the security (and resources) of an established multi-national
The opportunity to contribute to a bespoke, complex and successful product focused on innovation
A learning environment, heavy on personal and professional development that allows you to both learn from some of the best in the industry and own your own career
An inspiring and positive environment, working alongside talented, friendly and passionate people where success is supported and celebrated as a collective
A commitment to hybrid, trust based working, with weekly on-site collaboration for a dedicated space to work, socialise, hold meetings and create solutions as a group
Competitive salary plus additional performance related rewards
32 days' annual & Personal leave
Flexible benefits plan
Mobile phone allowance
Christmas/Birthday Gifts
Comprehensive benefits, private health care, subsidised gym membership, life cover and many more - inc Zoo passes!
This role is tailored for those who thrive in a technologically driven environment and are dedicated to strategically enhancing client outcomes through expert consultations and solution-driven presentations. If you're eager to drive change and make a significant impact in the digital marketing sector, we encourage you to apply and join the journey toward transforming how brands connect with their audiences.
Job Summary
Full Time
$88k-112k (estimate)
05/09/2024
07/08/2024
The job skills required for Service Consultant include Problem Solving, Presentation, Initiative, Innovation, Collaboration, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Consultant positions, which can be used as a reference in future career path planning. As a Service Consultant, it can be promoted into senior positions as a Business Systems Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Consultant. You can explore the career advancement for a Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Consultant job description and responsibilities
Listening to customer concerns and providing information, answers, or responses.
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Taking orders and processing billings and payments.
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Obtaining and correctly recording customer information.
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Reviewing and making changes to customer accounts.
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Handling customer complaints and processing returns effectively.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Consultant jobs
Keeping records of customer interactions.
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Ensuring customer satisfaction or referring customers to supervisors.
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Identifying opportunities to up-sell other products and services.
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Interact with customers to identify their business requirements.
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Develop business strategies to meet client needs and close sales.
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Step 3: View the best colleges and universities for Service Consultant.
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