Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledgeJob DescriptionThe Head of Grocery Operations is mainly responsible for defining operational goals, results and strategy to drive continuous improvement and sales development.The Head of Grocery strategically plans and define Eataly’s sales goals and objectives to maximize revenue and efficiency.Reports to the Director, Grocery.Leads the ongoing development of Eataly’s store layout standardization to maximize revenue and efficiencyInfluences and guides the Grocery Operations by developing a strong relationship with the GM, Retail of Eataly North America storesCollaborates with counterparts on Fresh Products Team, both at Corporate and Store level, to maximize cross-merchandising and promotional opportunitiesRemains in constant communication with managers and key personnel in each department and is always aware of stores objectivesPlans promo calendar structure, in collaboration with the Director, GroceryAssists with the examination, selection of grocery items and productsCommunicates, builds and maintains strong relationships with Eataly vendorsAnalyzes category trends and competitive concerns; including competitor’s pricing, assortment and consumer trendsMonitors sales for all Eataly North America locations and develops tool to control results are met (KPIs, reporting development, weekly call set up)Supports and positively influences Grocery financial goals, product mix, business relationships and innovation needsDirects hiring, assignment, training, motivation, evaluation and termination of personnelProvides significant operational support and presence in the storesAssists in developing in new store openingPerforms other duties as required or assignedQualificationsBachelor’s degree5 years of progressively more responsible experience in retail operationsStrong working knowledge of Microsoft Office SuiteOutstanding analytical, organizational and problem-solving skillsExcellent communication, motivation and team-building skillsItalian product knowledge preferredJOB REQUIREMENTSTravel up as needed to all Eataly North America locationsThe annual salary for this position is $90,000- $115,000Additional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.