`What is Easyplant?

Easyplant is a self-watering plant system that makes it easy to fill your home with amazing plants and keep them alive by only watering them once a month! In 2016, our Founders (two best friends) started working on a simple idea: how could we make it super easy for people to decorate and beautify their homes? The answer: Mixtiles - an easy way for people to turn their favorite smartphone photos into awesome wall art. Mixtiles quickly became the #1 wall-decor brand in the US, but they weren’t going to stop there! We realized that people love decorating with houseplants, but they are one of the worst-designed decor products ever (they die constantly!), so we turned our attention there and called in our best engineers to figure out how to prevent plants from dying. Two years later, Easyplant was born - an amazing self-watering plant system that makes it easy for anyone to be a plant parent!

Our e-commerce customers went crazy for Easyplant, so we knew it was time to bring our amazing products to retail so that people could experience our beautiful plants and the special pots that make Easyplant work! We envision a world in which everyone feels empowered to bring the beauty and benefits of nature into their homes without the guesswork of how to keep their plants alive. If you’re excited by this, please join us on our mission to bring plants to all.

Why Work at Easyplant?

At Easyplant, we love what we do, and we love people who love what they do. As a company we value sincerity, authenticity and being joyfully customer-centric. Our confident and knowledgeable retail team will be at the front-lines of connecting people with great plants, our unique technology and the plant-tastic benefits of incorporating green into their everyday lives.

What We’re Looking For

We are looking for an energetic Store Manager who can lead a team of Plant Ambassadors in delivering a memorable experience to the plant lovers of NYC. This is our first retail store, so you should be excited by the challenge of overseeing the success of this project and all of the unknowns that come along with it. Whether you’re a Green Thumb, amateur botanist, aspiring gardener or you’re just as obsessed as we are with plants and people who love them, join us to help guide customers on their journeys to becoming plant-ophiles.

Our ideal Store Manager is:

• A strong cheerleader – relentlessly positive, service-minded and always looking for ways to delight store guests and celebrate the team’s successes.
• A confident communicator – you know customer service isn’t one-size-fits-all. You are confident in your ability to take ownership of and solve customer issues. You enjoy a good challenge, can effectively navigate through change, and love being a part of the solution. You take pride in your work and take ownership in all your tasks.
• Emotionally intelligent leader – you care about running a healthy team and know that not all employees respond to coaching in the same way. You care about people, love selling customers great solutions and understand the importance of empathy.
• A natural salesperson – you love connecting people with great products and get excited and motivated by driving sales yourself and leading your team to hit their sales goals.

What You’ll Do

• Lead the store team in delivering on the brand’s customer experience to drive store sales goals and objectives using defined KPIs and sales reporting.
• Own all back-of-house processes and operations and iterate them as necessary to optimize inventory shipments and keep plants neat, organized and healthy.
• Lead store meetings and product education to consistently improve the team's selling skills.
• Model great behavior for your team including impactful interactions with store visitors (educating guests about products, demonstrating our special pots and use our Steps of Service to make recommendations and help guide customers towards purchase) and how you provide an exceptional customer service experience from pre-purchase to post-purchase.
• Educate guests about our products, demonstrate our special pots and use our Steps of Service to make recommendations and help guide customers towards purchase.
• Troubleshoot POS issues as needed.
• Support the execution of in-store special events.
• Confidently communicate with HQ around customer feedback, areas of opportunity for the store and decisions you've made to impact the business.

About You

• A gracious and humble leader and self-starter who would thrive working in a brand’s pioneer store.
• A can-do attitude and the willingness to take ownership of challenges and roll up your sleeves as needed.
• Ability to gracefully coach team members and give and receive feedback to brand leaders on improving the store environment and customer service.
• Retail or hospitality experience preferred.
• Shopify experience a plus.
• Available to work a flexible schedule including evenings and weekends.

What We Offer

• Competitive hourly rates
• Medical benefits (after 90 days of employment)
• PTO and Holidays
• Generous Employee Discount on select products and services
• Awesome Easyplant swag

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Expected hours: 45.00 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Weekends as needed

Work Location: In person