8 Dispatcher Jobs in Norfolk, VA
Easton Coach Company LLC is Hiring a Dispatcher Near Norfolk, VA
Easton Coach Company, with a new location in Norfolk, VA provides transportation to senior citizens, persons with disabilities, individuals with special needs and other assigned passengers. We are currently seeking dispatchers for our team!
Job Responsibilities:
- Operates hotline, answering telephones, taking and relaying messages and clearly
- Acts as point of contact for drivers operating live trips, responding to driver requests for assistance, taking detailed messages concerning accidents, incidents other emergency situations and vehicle malfunctions and failures and directing these reports to appropriate contacts
- Maintains detailed, accurate and comprehensible log of all incoming and outgoing communications
- Responsible for influencing positive employee morale and quality customer service
- Distributes keys to drivers while assessing their fitness for duty and compliance with company polices
Desired Minimum Qualifications:
- Valid Drivers License
- Pervious dispatch experience preferred
- Previous Customer Service experience preferred
- Must Pass a DOT Physical and Drug Test
- Experience with Trapeze software preferred
- Knowledge of service area a plus
- Stress-tolerant nature necessary to consistently, calmly and effectively responding to demanding, crisis and emergent situations while maintaining self control and composure
- Flexibility and adaptability to change and considerable variability in both the nature and volume of work
- Effective and appropriate communication skills
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Experience:
- Dispatching: 2 years (Preferred)
License/Certification:
- CDL with Passenger Endorsement (Required)
Ability to Relocate:
- Norfolk, VA 23504: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Sports & Recreation
$39k-52k (estimate)
05/05/2024
09/01/2024
eastoncoach.com
PLEASANTVILLE, NJ
500 - 1,000
1984
$10M - $50M
Sports & Recreation
Related Companies
About Easton Coach Company LLC
Easton Coach Company is a leader in passenger ground transportation, providing unmatched motorcoach and transit services throughout the eastern United States. Founded in 1984 and incorporated as Easton Coach Company in 2002, our headquarters are located in Pennsylvanias Lehigh Valley, with additional facilities throughout Pennsylvania and New Jersey. Easton Coach Companys luxury charter bus fleet features top-of-the-line vehicles expertly designed for safe, reliable and comfortable motorcoach travel. With comfortable seating for up to 57 people, our motorcoaches allow passengers to ride in sty...le on the way to their destination. Our uniformed drivers are knowledgeable, courteous and dedicated to your safety. At every turn, they are happy to assist you and accommodate your travel requests. Many enjoy a long tenure with Easton Coach Company, driving repeat groups upon request, year after year. We boast the sixth largest fleet among the industrys top 50 motorcoach carriers, with a fleet exceeding 400 vehicles including 47/57-passenger luxury motorcoaches, 21-passenger minibuses and paratransit vans. Our motorcoach charter fleet is the largest in the Lehigh Valley. For Us, Its the Destination And the Journey!
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The job skills required for Dispatcher include Customer Service, Transportation, Communication Skills, Life Insurance, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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