Eastern State Penitentiary Historic Site (ESPHS) seeks outgoing, engaging and passionate people for the position of Night Tours Educator. This position greets and directs visitors and supports hands-on programming that encourages reflection on the penitentiary's history and legacy of criminal justice reform. Activities and tours aim to prompt conversation on issues of justice today.

Other responsibilities include welcoming and directing visitors, facilitating informal onsite conversations, tidying activity stations, performing basic maintenance and cleaning/disinfecting tasks, as well as setting up and breaking down the event each evening. Night Tours Educators may sometimes assist the Night Tours Education Supervisor in supporting community partners who are collaborators for Night Tours programming. Please note that Eastern State Penitentiary is a ruin and working conditions are not always ideal. Visitor Services staff spend a significant portion of their workday in outdoor conditions.

You are a great fit for this job if you are:

A natural at leading conversations, listening to conflicting perspectives, and creating a positive group dynamic even with the most difficult subject matter.

Open, respectful, humble, and non-judgmental with a sense of humor.

Willing to listen and learn while sharing knowledge.

Flexible and adapt quickly.

Exceptional in providing customer service in a fast-paced environment.

Committed to diversity, equity and inclusion.

Able to work well on your own, but also enjoy collaboration and supporting your coworkers.

Willing to work outdoors in all types of weather.

Able to work evenings and weekends.

We especially encourage you to apply if you:

Speak more than one language.

Live in a neighborhood close by ESPHS.

Have a basic knowledge of the criminal justice system and incarceration.

Consider yourself a creative and/or artistic person.

Have an interest in storytelling.

All Night Tours Educators receive comprehensive training on the history of Eastern State Penitentiary, the legacy of the criminal justice system and mass incarceration today, and best practices for facilitating discussions.