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Bar Harbor Bankshares
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$108k-137k (estimate)
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Service Manager
Eastern Propane Newport, NH
$108k-137k (estimate)
Other | Retail 9 Months Ago
Save

Eastern Propane is Hiring a Service Manager Near Newport, NH

Eastern Propane & Oil is Hiring a

Service Manager in Newport, NH!

Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!
Platinum level status for Veteran friendly employers


Why choose Eastern for your Career?

  • Our Company Culture
  • Extensive Benefits including 100% paid insurance options
  • Matched 401k options
  • Employee & Family Fuel Discounts for your home
  • State of the art Training Center
  • 3.5 Weeks Paid Time Off Paid Holidays
  • Complimentary Coffee & Thanksgiving Turkey
  • Summer Hours
  • Bonus programs, incentives, and more
  • Additional Voluntary Benefits including Pet Insurance!
About this opportunity:
This position is responsible for the day-to-day activities of the Service Department and sets a high standard for safety leadership, customer service and internal growth. The position supervises Service Technicians and Service CSR’s facilitating effective communication within the department along with other stakeholders in the district including, sales, delivery and other staff. Sound decision making relative to the scheduling and assignment of service work to ensure timely and safe installation and servicing of products to meet customers’ needs.
  • Ensure that all product sales, installations and servicing is handled in a timely, efficient and appropriate manner, including, but not limited to that they are performed consistent with all company policies and procedures, handbooks, manuals, and state and federal codes
  • Maintain a proficient working knowledge of the Company’s safety policies and procedures
  • Provide feedback and coaching to employees
  • Supervise the following functions:
    • Ensure all service orders, completed tickets, daily logs, and payments collected from customers are turned in daily by service
    • Ensure work assigned to service and installation technicians is completed safely
    • Ensure that all work orders are priced accurately and put through billing in a timely manner
    • Ensure that all appointments with our customers are kept or otherwise notified of a change in scheduling
    • Ensure that Service Technicians and Service CSRs are providing customers with excellent customer service
    • Ensure that related equipment, such as regulators, hoods, bases, etc. are utilized efficiently
  • Customer satisfaction
  • Other duties as assigned

Join the Eastern family!

Job Summary

JOB TYPE

Other

INDUSTRY

Retail

SALARY

$108k-137k (estimate)

POST DATE

08/18/2023

EXPIRATION DATE

07/19/2024

WEBSITE

easternpropane.com

HEADQUARTERS

OAK RIDGE, NJ

SIZE

50 - 100

FOUNDED

1955

CEO

ROBERT B NICHOLSON III

REVENUE

$10M - $50M

INDUSTRY

Retail

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About Eastern Propane

Eastern Propane Corporation provides propane gas delivery service and quality propane appliances and repair for homes and businesses in the New York, New Jersey and Pennsylvania area. We have propane cylinder fill stations located the tri-state area.

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The job skills required for Service Manager include Customer Service, Leadership, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

12/13/2021: Frankfort, KY

Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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