Our practice is currently seeking a full-time Endoscopy Front Office Receptionist to join our team!

This role is responsible for greeting, assisting, providing direction and information to patients in a prompt, courteous, and professional manner.

Essential Job Responsibilities:

• Communicate with the ordering physician's offices and register the demographic and insurance information provided by them into the computer system and enter appointments into the scheduler.
• Print out the schedule and assemble all needed forms and information.
• Verify insurance coverage and make sure that pre-certification has been obtained when appropriate.
• Call patients to collect upfront costs and be able to answer billing inquiries.
• Greet incoming patients and notify nursing staff of their arrival.
• Assist in charge entry.
• Send bills to patient and insurance carriers both manually and electronically.
• Hand outpatient surveys if applicable.
• Record receipt of pathology reports into the pathology logs manuals.
• Triage all incoming calls efficiently and courteously.
• Perform additional duties as assigned by the Patient Accounts Manager and the management team.
• Participate in QA programs, in-services, staff meetings and contributes to the Endoscopy Center team.

Education: High school/GED. Some advanced education in clerical service preferred.

Experience:

• Recent experience in a clinic or medical office setting
• Coding or billing experience preferred
• CPR Certification encouraged but not required

Physical Demands: Mostly sedentary with some standing, walking, reaching. Occasional lift, move, carry up to twenty (20) pounds.

Perks

• Company - Paid Uniforms
• M-F Day Shift Only
• No Weekends, Nights, or Holidays
• Employer-Sponsored Short Term & Long Term Disability Insurance
• $25,000 Employer-Sponsored Life Insurance
• Wellness Program
• Referral Bonus Program

Benefits

• Medical, Dental, Vision
• 401k with 3% Safe-Harbor Contribution
• PTO & Holiday pay