Position Overview

Purpose and Scope
The Growth and Development Ambassador is responsible for client support and services according to the contract with the Eastern Workforce Development Board.

Requirements

Duties and Responsibilities:
Typical duties will include, but are not limited to:

• Assist Career Coaches with follow ups
• Responsible for administering the Workforce Investment and Opportunity Act (WIOA) Adult and Dislocated Worker program
• Identifying client barriers to successful employment
• Work collaboratively with career coaches to assist clients to access various services
• Provide core, intensive training services as needed to assist clients in becoming self-sufficient
• Identify resources available in the community to assist participants
• Provide case management to a small case load (20-30)
• Serve as an advocate for participants as needed
• Cross-train in other federal programs for which participants may qualify.
• Work in collaboration with agencies to achieve the goals stated on the client EDP
• Track client progress and modify as necessary, review progress of EDP a minimum of every six months, and update as necessary
• Assist Career Coaches coordinate activities with other One Stop staff members who provide related services
• Assist Career coaches visit employers ½ day per week or more outside of the office
• Assist Career Coaches Conduct vocational, occupational and employment counseling with groups and individuals
• Assist Career Coaches schedule and conduct workshops including Work Readiness and various re-employment services workshops (e.g. resume and cover letter writing, interviewing skills, coping with job loss/crisis management, job search techniques, keeping your job, etc.)
Perform other related duties as assignedKnowledge, Skills, Experience
Required:

• High School Diploma
• Two years of experience in related field
• Must be well-informed about the rules and regulations pertaining to the WIOA program
• Must possess a valid New Mexico driver’s license as travel is required
Preferred:

• Three years or more experience in a human services or educational field
• Excellent oral and written communication, interpersonal, and organization skills
• Excellent computer and office skills
• Ability to establish good professional relationships with employers, clients and diverse populations
Ability to function in a fast-paced environmentComplexity/Effort:
Ability to learn and apply campus policies and procedures; ability to establish and maintain cooperative working relationships with the College community and campus visitors; ability to gather and analyze data necessary for informed decisions involving the community, students and employees. Skills in interpersonal communications are needed. Must have the ability to read and write at a level appropriate to the duties of the position; to follow oral and written directions; to understand and follow safety procedures; to operate and use standard office equipment. Must be of good moral character with conduct consistent with the university and state code of conduct.

Working Conditions

Physical Demand and Working Conditions:
Work is sedentary in nature that at times requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work is performed during normal work hours, with some evenings and weekends to meet deadlines.

Additional Information

ENMU is an Equal Opportunity/Affirmative Action Employer.
The University does not discriminate on the basis of race, color, national origin, sex, age, disability, protected veteran status, or any other protected status in its programs, activities, or employment. People seeking additional information about the University’s non-discrimination policy should contact the Affirmative Action Officer Jessica Small at (575) 562-2218. Individuals with disabilities requesting an accommodation can call the office of human resources at (575) 562-2115. For any other inquires please contact Human Resources at (575) 562-2115 or e-mail ENMU.HRrecruiter@enmu.edu.
Benefits:
Group health, dental and vision insurance, group life insurance, state educational retirement, worker’s compensation, and unemployment compensation. Employee or spouse class tuition waiver.
Application Review Date:
Open Until Filled
Condition of Employment: Must pass a pre-employment background check.
Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application. Applications that do not include the Required Documents will not be considered:
Required Documents:
Letter of interest
Resume
Contact information for three references (Blind reference call will be made on applicants who become a finalist for the position)
Transcripts (unofficial for application purposes)