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As a Service Associate II, you will serve as the face of Eastern bank, interfacing with customers and assisting them in their banking needs. This role is integral to the branch as it generates new business, services new and existing customers, processes requests, and work heavily in our loan, mortgage, and deposits areas. The right person will possess a wealth of knowledge on our products and services, provide all customers with stellar customer service, all while working to build strong relationships not only with customers, but our internal clients as well.
Service Associate II’s are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities:
Responsibilities:
Teller Duties:
Qualifications:
Work Requirements:
Job Type: Full-time
Benefits:
Work Location: In person
Full Time
IT Outsourcing & Consulting
$60k-77k (estimate)
12/13/2023
04/09/2024
easternbank.com
BOSTON, MA
1,000 - 3,000
1818
Public
IAN MCCRAE
$500M - $1B
IT Outsourcing & Consulting
Eastern Bank is a mutual bank that provides banking, investment and insurance products and services for individuals and businesses.