Easter's Lock & Security Solutions is seeking a dispatcher / customer service representative. Responsibilities are but not limited to: handling incoming calls & e-mails, scheduling & dispatching of service technicians, input of customer information, updating job development and pricing of jobs upon completion in our service management system ( Service Titan ).

Job requirements are as follows: You must have previously dispatched with a service or trade company (i.e. HVAC, plumber, etc.) Job candidate must have outstanding communication skills, the ability to multi task, candidate will need to have great organizational skills, excel in a fast paced enviorment, and have geographic knowledge of the Maryland area.

About Easter's: Easter's is a 70 year old company and is the largest independently owned provider of physical security in the Mid Atlantic. Easter's offers top pay & benefits such as health insurance, paid sick and vacation days along with paid holidays, matching 401k retirement plan, and much more.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Parkville, MD 21234: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Dispatching: 2 years (Preferred)

Work Location: In person