11 E-Services Technician Jobs in Miami, FL
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EAST Miami is Hiring an E-Services Technician Near Miami, FL
Position Title: Technology Technician
Department: E-Services
Nature of the Job
Main Duties
- Delivers the brand promise and provides exceptional guest service at all times.
- Provides excellent service to internal customers.
- Maintains positive guest and colleague interactions with good working relationships.
- Ensures that all hotel, company and local rules, policies and regulations relating to money handling and licensing are adhered to.
Operational
- Provides user support for all PC/Printer/Peripherals East, Miami -wide.
- Provides guests support with all technology needs.
- Install, configure, and support company’s local area network (LAN).
- Installs and sets up all new PC equipment and software.
- Assists with any IP PBX system for all users.
- Repairs and maintains PC equipment, printers and other peripherals.
- Provides support to Micros/Opera/Concept/Delphi/HotSOS users.
- Performs rotation of back up media to appropriate storage area.
- Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability
- Coordinate, and implement network security measures.
- Performs tasks on main NT/Windows and other servers as directed by the E-Services Director
- Adheres to East, Miami standards for guest service.
- Refers guest problems or complaints to supervisor according to guest problem resolution policy.
- Provides rotational after-hours on-call support for the entire IT infrastructure (24/7); Ability to work on weekends a must.
- Performs other job-related duties as directed.
Skills, Qualifications and Experience Requirements
- Associates or Bachelor Degree in Computer Science, MIS/ IT or A and Network Certification.
- Two years-experience working with personal computers and local networks; knowledge of Microsoft NT/ Servers2003/2008 required. Hospitality background preferred.
- Must possess good communication, organizational and clerical skills.
- Must possess computer application experience in Office 2003/2007/2010 and Windows, 2003, XP, 7 and NT/ Server 2003/2008. Various Networking Topologies, and Local Area Networking/Wide Area Networking.
- Must be able to install and set up personal computers; ability to troubleshoot and repair various problems associated with personal computers, LAN/WAN.
- Must be able to work with a variety of people; maintain confidentiality.
- Must be able to work independently and productively with minimum supervision; work well under pressure; be able to manage multiple projects.
Job Summary
Full Time
$49k-65k (estimate)
05/02/2024
05/03/2024
The job skills required for E-Services Technician include Customer Service, Networking, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an E-Services Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by E-Services Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for E-Services Technician positions, which can be used as a reference in future career path planning. As an E-Services Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary E-Services Technician. You can explore the career advancement for an E-Services Technician below and select your interested title to get hiring information.
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