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1 Barback - Sugar Job in Miami, FL

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EAST Miami
Miami, FL | Full Time
$20k-26k (estimate)
3 Weeks Ago
Barback - Sugar
EAST Miami Miami, FL
$20k-26k (estimate)
Full Time 3 Weeks Ago
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EAST Miami is Hiring a Barback - Sugar Near Miami, FL

JOB DESCRIPTION
Position Title: Barback

Department:
R & B

Report to:
Bar Manager

Nature of the Job
Basic Purpose & Objective of the Position
  • To ensure guest has a good experience at the Bar.

Main Duties
Customer Services
  • Delivers the brand promise and provides exceptional guest service at all times.
  • Provides excellent service to internal customers.
  • Handles all guest and employee complaints and inquiries in a courteous and efficient manner. Communicates immediately all guest complaints to the Bar Manager.
  • Maintains positive guest and colleague interactions with good working relationships.
Financial
  • Ensures that all hotel, company and local rules, policies and regulations relating to money handling and licensing are adhered to.
Operational
  • Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each.
  • Buffs, polishes and washes/cleans glassware to maintain a stock of glassware that is ready for service at all times.
  • Works to anticipate the needs of the Bartender at all times, assisting them however necessary.
  • Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises.
  • Communicates with management, and service staff immediately to rectify any and all customer needs and requests or incidents.
  • Removes all trash from bar area, following venue protocol for storage, handling and transportation of waste materials.
  • Adheres to all established policies, procedures and guidelines.
  • Complies with all state and federal liquor laws.
  • Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar area in the venue.
  • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to operate: two and six wheel carts, juice, soda and liquor guns, cutting boards, espresso machine, ice machines, shot glasses, mixers, pourers, blenders.
  • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
  • Must be able to lift up to 60 pounds and manually push/pull up to 150 pounds.
  • Must be able to work in a fast pace and high-volume environment in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights and dust and communicate during this time – sometimes within a small area.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
People Development
  • Supports Swire Hotels’ cultural and people development implementations and characteristics.
Other Duties
  • Attends and contributes to all training sessions and meetings as required.
  • Exercises responsible behavior at all times and positively representing the hotel team and Swire Hotels.
  • Maintains strong, professional relationship with relevant representatives from competitor hotels, business partners and other organizations.
  • Reads the hotel's Employee Handbook and have an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.
  • Ensures high standards of personal presentation and grooming.
  • Responds to changes within Guest Experience, as dictated by the industry, company and hotel.
  • Carries out any other reasonable duties and responsibilities as assigned.

Skills, Qualifications and Experience Requirements:
  • Constantly provides customers with accurate information about the venue and property as well as entertainment offered in each.
  • Buffs, polishes and washes/cleans glassware to maintain a stock of glassware that is ready for service at all times.
  • Works to anticipate the needs of the Bartender at all times, assisting them however necessary.
  • Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises.
  • Communicates with management, and service staff immediately to rectify any and all customer needs and requests or incidents.
  • Removes all trash from bar area, following venue protocol for storage, handling and transportation of waste materials.
  • Adheres to all established policies, procedures and guidelines.
  • Complies with all state and federal liquor laws.
  • Must be able to stand or walk a minimum eight-hour shift & work inside assigned bar area in the venue.
  • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to operate: two and six wheel carts, juice, soda and liquor guns, cutting boards, espresso machine, ice machines, shot glasses, mixers, pourers, blenders.
  • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
  • Must be able to lift up to 60 pounds and manually push/pull up to 150 pounds.
  • Must be able to work in a fast pace and high-volume environment in the presence of areas containing second hand smoke, high noise levels, dancing, bright lights and dust and communicate during this time – sometimes within a small area.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Job Summary

JOB TYPE

Full Time

SALARY

$20k-26k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/22/2024

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