Dental Coordinator Patient Access
Full time, Benefit Eligible
In the South End
Primarily performs all registration and scheduling related activities in the Dental Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and of demographic, insurance, and account information. In addition, the PAC supports Dental operations by handling calls appropriately from other departments requesting dental appointments, appropriately scheduling, canceling, and/or rescheduling appointments for the Dental department according to guidelines. A successful candidate would demonstrates superior customer service, written and verbal communication, judgment and problem solving skills.
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East Boston Neighborhood Health Center (EBNHC), is the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly — everyone here has a role in making medicine better.

For the 8th time, East Boston Neighborhood Health Center has been named one of the Top Places to Work in Massachusetts by the Boston Globe! This award recognizes the most admired workplaces in the state voted on by the people who know them best — their employees.