5 Guest service supervisor Jobs in Lawrence, KS
Earth Fare is Hiring a Guest service supervisor Near Lawrence, KS
Description
Position Summary : Primarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction.
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Essential Duties & Responsibilities :
- Maintain a friendly and warm demeanor at all times.
- Set the standard for guest relations at the Front Desk.
- Obtain all necessary information when taking room reservations.
- Be aware of all rate packages and promotions currently in effect.
- Be familiar with all in-house groups. Be aware of all black out and restricted dates.
- Be able to perform all duties of Front Desk Agent.
- Have knowledge of and assist in all emergency procedures as required.
- Oversee and ensure that all guests are checked in / out in a friendly efficient and courteous manner.
- Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
- Checking Inventory and Reservations for the day and week look for discrepancies prior to them becoming an issue.
- Be involved in departmental meeting planning and execution.
- Assist the Front Office Manager in training of new hires and current associates on a regular basis.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Resolve guest issues, complaints, problems in a quick, efficient manner to maintain a high level of satisfaction and quality service.
- Adhere to Brand standards and company policies.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Performs other duties as assigned.
Qualifications
- High School Education and relevant hotel experience
- Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Last updated : 2024-04-10
Job Summary
Full Time
Insurance
$47k-63k (estimate)
04/11/2024
07/09/2024
earthfare.com
HIXSON, TN
1,000 - 3,000
2013
RANDY SHARP
<$5M
Insurance
Related Companies
About Earth Fare
Food Fare Store is a business supplies and equipment company based out of 10229 Two Notch Rd, Columbia, South Carolina, United States.
The job skills required for Guest service supervisor include Initiative, Promotion, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service supervisor positions, which can be used as a reference in future career path planning. As a Guest service supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service supervisor. You can explore the career advancement for a Guest service supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Supervisor job description and responsibilities
Develop and maintain all capital budgets and provide optimal level of services to all guests and visitors coming to facility.
05/05/2022: Portsmouth, NH
Provide training to all guest services staff, schedule work of all visitors and staff and ensure compliance to all budget requirements and provide required feedback.
05/03/2022: San Antonio, TX
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
03/27/2022: Port Arthur, TX
Supervises all Guest Service Staff to ensure all guests are assisted with any service issues, queries and complaints, as well as general ship, port, tour and travel information is provided.
03/28/2022: Columbia, SC
Administer and schedule staff for each shift and assist all guest services staff to resolve all customer issues effectively.
04/19/2022: Waco, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Supervisor jobs
They must meet or exceed guest expectations on very occasion.
04/20/2022: Denver, CO
A skilled guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
03/04/2022: Ann Arbor, MI
Establish clear performance expectations.
02/13/2022: Laramie, WY
A top-notch guest service supervisor has an excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.
02/18/2022: Mobile, AL
Ask customers to provide feedback on agents and customer service experience.
04/11/2022: Saint Paul, MN
Step 3: View the best colleges and universities for Guest Service Supervisor.
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