Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Silver Spring, MDoffice four days per week.

Responsibilities

The Treasury Management Coordinator supports the treasury management sales team in various business development activities such as onboarding customers or implementing deposit and treasury management services primarily in Teams or by phone. As needed, effectively communicates with all operational partners, to accurately complete various treasury management tasks or required documentation necessary to implement new services. Periodically will join sales calls to assist with logistics of product implementation. Effectively completes requested modifications to services authorized by customers. Maintains a working knowledge of all applicable policies and procedures such as but not limited to AML/BSA, Data privacy, Client Complaints Reporting, and all other pertinent procedures consistent with EagleBank’s Code of Conduct.

Qualifications

Requirements:

• High School Diploma
• 3 years of Customer Service experience in a high-touch environment with focus on ability to identify and resolve client needs.
• Ability to create and edit documents or presentations in Word, Excel, and PowerPoint.
• Proficient use of a banking platform system including setting up complex accounts and performing account maintenance
• Exhibits professionalism with internal and external customers.
• Strong oral and written communication skills
• Strong customer service skills
• Proficient use of MS Suite, e.g., Excel, Word, and PowerPoint to create client facing documents or internal reports/presentations.
• knowledge of banking and treasury management products and services.
• Knowledge of banking regulations, policies, and procedures.
• Ability to work accurately in a detailed environment, multi-task, and track items to completion.

Preferences:

• Associate degree or some college experience
• 2 years of New Account Opening/Maintenance in a banking environment or Treasury Management product experience in a financial institution strongly preferred.

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren’t hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.