Thank you for considering the Customer Service Representative position at our company. We are looking for a skilled communicator who is passionate about providing excellent customer service.

Responsibilities:
- Answering customer inquiries via phone, email, and chat
- Providing customers with accurate information about products and services
- Resolving customer complaints in a timely and professional manner, and escalating to management as needed

-Enter quotes into system, follow-ups, invoicing and obtaining final payments
- Maintaining customer records and updating account information as needed

- Accounts Receivable assistant - responsible for ensuring a/r's are being tracked and collected
- Collaborating with other departments to ensure customer satisfaction

Requirements:
- Excellent communication skills, both written and verbal
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills
- Ability to multitask and prioritize tasks effectively
- Experience with Microsoft Office Suite preferred
- High school diploma or equivalent required

If you meet the requirements listed above and are excited about the opportunity to join our team, please submit your resume for consideration.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• On-the-job training

Experience level:

• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Gypsum, CO 81637: Relocate before starting work (Required)

Work Location: In person