3 Tech Support Jobs in Raritan, NJ
E-solutions Inc is Hiring a Tech Support Near Raritan, NJ
Job Title : Tech Support
Work Location : Raritan NJ
Interview Process : In-Person Interview
Responsibilities
Manage requests incidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation
Working in a life science laboratory environment including GxP environments
Assist Instrument Vendors with PC installation and network connection to the Lab Network
Maintain documentation of stand alone scientific applications and configuration in run books
Manage the Lab Systems Inventory and Application repository
Deploy standardized PC hardware and deploy to laboratory environment
Maintain Lab Systems in Active Directory Operational Units and GPO
Maintain Operating System Patch levels using Push Management policy and tools
Maintain and support Laboratory PC Backup Systems
Assist with defined project deliverable manage lab system maintenance and provide oversight for the successful execution of services
Work with Scientific Staff lab systems infrastructure and security aligning in the review and execution of support and maintenance work
Provide work updates tracking monthly financial reports and monitoring work planning activities and contract spend
Review and or update procedures for the ongoing maintenance of lab systems
Qualifications
Possess a problem solving mindset
Bachelors Degree in Information Technology or similar field
5 years of experience in the following
Information technology support role for laboratory computing operations
Working in a life science laboratory environment including GxP environments
PC hardware and troubleshooting connectivity to Enterprise Network Services
Lab instrument connection configuration integration and maintenance support
Support Microsoft Windows OS in Enterprise Active Directory Environment
Managing OS Images and data backup systems
Maintaining scientific instrumentation and software in a validated environment
Experience with Waters Empower SDMS eLIMS or similar instrument systems
History of successful independent and collaborative work in individual and team environments
Possess strong written and oral communication skills
GxP knowledge and understanding
Job Summary
Full Time
Business Services
$86k-106k (estimate)
04/29/2024
06/28/2024
e-solutionsinc.com
ALBANY, NY
1,000 - 3,000
2003
MICHAEL MULLIN
$50M - $200M
Business Services
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About E-solutions Inc
"Empowering Technology Services Founded in 2003, we are in our 19th year of structured growth. We are a talent-driven, talent acquisition company providing individual consultants, project teams, and strategic outsourcing services to clients in a wide range of industries. E-Solutions, Inc. is a certified minority-owned staffing firm spearheaded by industry experts. We offer award-winning solutions for the Global Talent Cloud. Our services include: Staff Augmentation IT Outsourcing Business Process Outsourcing We leverage our recruiting expertise to deliver high-end consulting services for a ...variety of engagements. E-Solutions, Inc. has developed a business structure with no boundaries, which means we work as one collective entity. Our MSP partners and end customers have recognized our commitment to a partnering supplier model enabling us to expand to our present feat: 8 Nations 32 Operational Centers 1800+ Workforce Revenue ~$100+ Million Top 10 vendor for $10 Billion System Integrator Our clients extend from Fortune 500s to IT Companies, and we're experts at finding the right combination of solutions & solutions to fit any company's unique environment. We place professionals in contract, contract-to-hire, permanent hire, and statement-of-work-based positions with industry forerunners and innovative start-ups. We partner with talent ranging from IT professionals to engineering to skilled trades and many more. Our vast experience has provided us with a depth of knowledge that spans across industries and technologies. The following are the industry verticals, which we serve:- BFSI ITES Healthcare Energy & Utilities Light Engineering Manufacturing Warehouse & Logistics Administrative & Support Services Disclaimer E-Solutions Inc. Provides Equal Employment Opportunities (EEO) To All Employees And Applicants For Employment Without Regard To Race, Color, Religion,
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The job skills required for Tech Support include Troubleshooting, Problem Solving, Operating System, Active Directory, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support positions, which can be used as a reference in future career path planning. As a Tech Support, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support. You can explore the career advancement for a Tech Support below and select your interested title to get hiring information.
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