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L2 Mac Support
E-solutions Inc Santa Clara, CA
$107k-134k (estimate)
Full Time | Business Services 3 Weeks Ago
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E-solutions Inc is Hiring a L2 Mac Support Near Santa Clara, CA

Job Details

Hi,

Hope You're Doing Well!!

This is Prisca, and I'm an Account Manager with E-Solutions., a diversity-inclusive global workforce solutions company headquartered in San Jose, California.

I was going through your resume and wanted to share this amazing, fast-moving opportunity that I have, which seems like the perfect fit for a dynamic person like you. Here's the job description for your reference.

Job Title: L2 Mac Support

Job Location: Santa Clara, CA (Onsite)

Job Duration: Long Term Contract

Job Description:

Handle tiered tickets and escalations, providing on-site and remote assistance for Windows, Mac, Linux, iOS, and Android platforms as needed.

IT Inventory: Responsible for procuring, managing, and tracking IT assets, including inventory and consumables, while contributing to demand planning strategies.

Compliance and Vendor Engagement: Collaborate with engineering for audit compliance, ensuring adherence to standards in hardware management, and oversee vendor engagements, meeting KPIs and service level agreements.

Continuous Improvement Initiatives: Identify recurring issues, document processes for global adoption, manage IT deployment for office build-outs, and explore new technologies/methodologies to enhance operations.

User-Centric Solutions: Anticipate local user needs, create systems to streamline requests, and develop tools to reduce ticket submissions wherever possible.

Bachelor's degree or equivalent experience in information systems or related field

Proven history of administration and support of Enterprise Windows environments, analyzing, troubleshooting, and resolving issues then creating mitigation strategies.

Strong judgment, problem-solving, and decision-making abilities

Exceptional communication skills and the ability to grow relationships and rapport.

The ability to translate between technical details and the real-world impact they have.

I'm interested in getting to know you better and introducing our company.

Please let me know your availability today or this week for a quick call.

Wishing you a wonderful day ahead!

Thanks,

Prisca

L2 Mac Support1Linux,desktop,windows,MACN/AC2C,W-2,1099,C2H,Part Time,Full Time,Other,Intern,Seasonal,Contract,Permanent Full Time,Contract Only,Hourly,Salaried,Full Time W2,SubCon/C2C,SOLUTIONS,Contract to PermUnited States

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$107k-134k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

05/11/2024

WEBSITE

e-solutionsinc.com

HEADQUARTERS

ALBANY, NY

SIZE

1,000 - 3,000

FOUNDED

2003

CEO

MICHAEL MULLIN

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About E-solutions Inc

"Empowering Technology Services Founded in 2003, we are in our 19th year of structured growth. We are a talent-driven, talent acquisition company providing individual consultants, project teams, and strategic outsourcing services to clients in a wide range of industries. E-Solutions, Inc. is a certified minority-owned staffing firm spearheaded by industry experts. We offer award-winning solutions for the Global Talent Cloud. Our services include: Staff Augmentation IT Outsourcing Business Process Outsourcing We leverage our recruiting expertise to deliver high-end consulting services for a ...variety of engagements. E-Solutions, Inc. has developed a business structure with no boundaries, which means we work as one collective entity. Our MSP partners and end customers have recognized our commitment to a partnering supplier model enabling us to expand to our present feat: 8 Nations 32 Operational Centers 1800+ Workforce Revenue ~$100+ Million Top 10 vendor for $10 Billion System Integrator Our clients extend from Fortune 500s to IT Companies, and we're experts at finding the right combination of solutions & solutions to fit any company's unique environment. We place professionals in contract, contract-to-hire, permanent hire, and statement-of-work-based positions with industry forerunners and innovative start-ups. We partner with talent ranging from IT professionals to engineering to skilled trades and many more. Our vast experience has provided us with a depth of knowledge that spans across industries and technologies. The following are the industry verticals, which we serve:- BFSI ITES Healthcare Energy & Utilities Light Engineering Manufacturing Warehouse & Logistics Administrative & Support Services Disclaimer E-Solutions Inc. Provides Equal Employment Opportunities (EEO) To All Employees And Applicants For Employment Without Regard To Race, Color, Religion, More
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E-solutions Inc
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