16 Call center agent Jobs in Boise, ID
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Dynata is Hiring a Call center agent Near Boise, ID
Applicants must reside in Idaho to qualify
Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely!
We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers.
These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team
- Base wage of $10 / hour
- Flexible part-time schedules within company operating hours
- Work remote from the comfort of your home
- We will train the right candidate
Job Requirements
- Must be 18 years or older
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Must be available to work within the hours of 4PM-11PM CST Monday Friday and 10AM-6PM CST Saturday Sunday
- Must be able to work 1 weekend shift (either a Saturday or Sunday) each week
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business
Equipment Requirement
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer.
Below are the other technical requirements for this position :
- Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
- NO Chromebooks these are not compatible with our systems
- 8 GB of RAM
- Quad Core Processor
- Most recently updated version of Chrome browser
- Ability to download software to the computer
- A personal email address capable of receiving files
- 10 Mbps download internet access speed
- Direct plug-in wired access to the data connection
- Direct plug-in access for power for computer or laptop
- USB or WIRED headset with mic (No Bluetooth)
- Working webcam
- Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection
Join the Dynata team today!
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees.
Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE / Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity.
Last updated : 2024-02-23
Job Summary
Full Time
$33k-43k (estimate)
02/26/2024
04/03/2024
dynata.com
PLANO, TX
3,000 - 7,500
2006
RACHEL VINSON
$200M - $500M
Related Companies
About Dynata
Dynata6,2001 Dynata is the worlds largest first-party data and insights platform with 62MM opted-in consumers and professionals, fully-permissioned with billions of verified data points, gives you access to a wide variety of audiences. We can connect our data with your own and other sources, revealing the holistic picture of your customer and your market. Real people, ready to share their attitudes, behaviors and insights the cornerstone for precise and trustworthy high-quality data.
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Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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Problem-Solving and Flexibility.
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Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.
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