IT Operations Manager
At Dynamic Lifecycle Innovations, our mission is to protect the planet with innovative sustainability efforts, and empower our team members to be the best they can be. We're an industry leader in electronics life cycle management known for doing the right thing and delivering for our customers. Our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN!
Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say. We may be a little biased, but we think you're going to love it here.
Position Location: Onalaska, WI 54650
Total Compensation: $90,000-$115,000
Purpose & Summary: As the IT Operations Manager, you will lead the team that manages our Networking, Security, Help Desk, Databases, and Infrastructure, seamlessly balancing hands-on expertise with visionary leadership. Beyond day-to-day operations, you'll steer key technology projects and nurture vendor relationships, while supporting the technology needs to drive business priorities and stay on the cutting edge of our industry.
Responsibilities include:

• Mentoring and coaching a team of IT professionals.
• Facilitating collaboration within the Technology team and with internal customers.
• Researching and networking to stay on top of technology trends and advancements.
• Maintaining and optimizing our IT infrastructure, security, help desk, and database practices.
• Managing internal hardware and other assets, including software licensing.
• Planning and managing technology projects, including infrastructure upgrades.
• Delivering exceptional service through the help desk operation.

Education & Experience: 3-5 years of IT leadership, including infrastructure, security, database, and help desk management plus a bachelor's degree in Computer Science. Additional relevant experience is accepted in lieu of a degree.
Skills & Abilities:

• Project management with the ability to oversee multiple projects simultaneously
• Strong leadership, modeling sincere care while confronting crucial conversations head on
• Comprehensive understanding of IT infrastructure, databases, security protocols, and help desk
• Familiarity with cloud environment principles and best practices.
• Knowledge of IT asset management
• Excellent written and oral communication skills, adapting to the audience as needed.
• Strong organization, time management, and problem solving skills
• Continuous improvement mindset with the ability to manage organization wide changes
• Hands-on experience with technology migrations, and managing vendor relations

Outstanding candidates will have worked in an agile, fast-paced environment and have professional certifications and credentials such as ITIL, CISSP, CompTIA, Security , and Network .
Dynamic Lifecycle Innovations strives to be an employer who stands out from the crowd, and we believe differences that make us unique should be celebrated on an individual level as well. We are proud to be an equal opportunity, affirmative action employer, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other identifier.

Pay: $90,000.00 - $115,000.00 per year