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Dynamic Edge solves computer problems! Since 1999, Dynamic Edge has provided enterprise-scale technology solutions to small and medium businesses. Our clients enjoy 24 x 7 x 365 support and collaborate with our fun, friendly team that includes technical support staff, network engineers, security professionals, business technology managers and experienced administrative personnel.
Our Core Values inform everything we do:
Opportunity
We are looking for full-time Instant Support Group engineers to join our high-performance team. Your primary objective will be to reply to incoming client support issues quickly and with great attention to detail. You will answer calls, troubleshoot issues according to documented best practices, solve problems, and escalate tickets to other resources. You will closely collaborate with your teammates and respond to issues by priority and within SLA.
This position will reside in either Ann Arbor, MI, or Nashville, TN. A fully remote position will be considered for the ideal candidate.
Responsibilities
Requirements
Desired Skills
Compensation and Benefits
This position offers a competitive salary, depending upon experience and skills. In addition to comprehensive health benefits, we offer a flexible work environment, a super cool tech company vibe, continuing education and mentoring, 401K, profit sharing, free lunches, exciting events, and occasional video games in the later afternoons.
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Full Time
IT Outsourcing & Consulting
$83k-105k (estimate)
04/12/2023
07/08/2024
dynedge.com
NASHVILLE, TN
25 - 50
1999
BRUCE MCCULLY
$5M - $10M
IT Outsourcing & Consulting
At Dynamic Edge, we do things differently. We understand the pain of working on a slow machine that freezes right before that critical "save." We understand the importance of top-notch security solutions; no matter your line of work, your data-- and your clients' data-- is crucially important. We understand compliance and how it relates to your business. Most importantly, we understand how to keep your business up and running no matter what. Need an IT partner who understands? We're available 24/7. Let us know how we can help.