Description

Join Kansas City's leading eye care team! At Discover Vision Centers, we believe in working together to provide the best eye care for our patients. We are currently hiring for a Lead Front Office Patient Coordinator to join our ever-growing team of professionals who share our main focus of GREAT PATIENT CARE! 

RESPONSIBILITIES:

• Responsible for supervising daily operation of the front office.
• Responsible for the staffing and management of front office personnel at the site
• Monitors department operations in scheduling patients for appropriate appointments
• Monitors department policies and procedures
• Trains new front office employees
• Addresses patient inquiries and concerns about appointment scheduling, insurance coverage, and payment methods
• Manages performance evaluations and supervision of the front office in compliance with company policy and state and federal laws.
• Other duties as assigned.

Hours: Generally, 8:00a -- 5:00p, with an occasional Monday shift of 10:00a to 7:00p. Flexibility to open early or stay late based on clinic needs.

Requirements

EDUCATION AND EXPERIENCE:

1. High school diploma, or equivalent required

2. 2 years college coursework or Associate’s degree preferred

3. Three to five years' experience in a medical practice

ESSENTIAL SKILLS AND ABILITIES: 

1. Excellent communication and interpersonal skills

2. Well-organized, with strong attention to detail

3. Good problem solving and leadership skills

4. Demonstrated ability to meet deadlines

5. Ability to work independently and inspire others to work as a team

6. Demonstrated computer literacy

7. Handle/prioritize multiple tasks

8. Handle/manage stressful situations

We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes health insurance, a 401k plan with matching contributions, and a very generous PTO program. If you are seeking new adventures in patient care and have a passion for going above and beyond to ensure all our patients are given the best patient experience, then we want to hear from you... Please Apply!