Ecommerce Account Manager Position

• Have experience with managing ecommerce accounts (monitoring orders, inventory levels etc)
• Works well with word and excel.
• Willing to accept and learn new things
• Self-motivation

Key responsibilities

• Manage/Oversee PO orders on various E commerce channels (mainly Amazon Vendor and Seller)
• Printing Shipping Labels for orders (when needed)
• Organizing Ecommerce orders on various platforms
• Ecomm platform maintenance
• weekly and monthly reports to upper managerment/supervisor on account health, provide KPI reports.
• Answering and maintaining various sales channel of customer orders, inquiries, FAQ.
• Complete daily tasks promptly
• Following company internal policies
• Self-motivated to complete any tasks assigned to customer service position
• Assisting department supervisor with any sales related tasks
• Material form creations

*Inventory discrepancy : communicating and investigating discrepancies on a periodic basis.

Qualifications

• Ability to utilize the available time to organize and complete work within given deadlines
• Ability to multitask
• strong sales background
• Ability to prioritize workload, multi-task and solve problems
• Proficient with Microsoft Excel & Outlook
• Strong analytical, technical, organizational and problem solving skills
• Logical thinker
• Ability to work well independently as well as in a team
• Ability to work independently and demonstrate willingness and ability to follow directions
• Fluent in Chinese/ Mandarin (Preferred)

Job Type: Full-time

Pay: $63,000.00 - $66,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• -What areas would you consider when asked to come up with a Sales Plan?
• Aside from ECommerce sales, do you have any other sales channel experience?
• What other platforms have you managed and what were your tasks in managing the account?

Experience:

• Amazon Seller: 3 years (Required)

Work Location: In person