Summary

Performs administrative work managing assigned residential properties, coordinating leasing, move-outs, and transfers, inspecting properties and grounds, assist in the collection of rent payments, resolving client complaints, preparing and maintaining files and records, preparing reports, and related work as apparent or assigned. Work is performed under the general direction of the Property Manager.

Essential Functions

Shows and leases residential properties; advises prospects of amenities and facilities; oversees the collection of rent payments; maintains leasing records to provide up-to-date information on the status of available units and the process of vacant unit being readied for move-in.

Ensures that residents are provided with a safe environment and a high level of customer service in line with HUD and DHA 

Prepare accounting records and reports, including deposit accounting and monthly closeout

Deliver late rent letters and notices to vacate, and contact those who have unpaid/owed rent Assist the Property Manager in the coordination schedule for emergency on-call

Assist the Property Manager with managing all aspects of low-income housing tax credit (LIHTC) compliance

Assist with training staff as necessary and always models Spirit of Excellence.

Makes good decisions on behalf of the site, residents, staff, and organization, ensuring that all fair housing laws HUD guidelines are followed.

Provides essential data needed in the creation and administration of the annual site budget. Follows all requirements, directions, and processes set by the Finance Dept. in all financial matters for each site and the staff assigned (purchases, payroll, billing, etc.).

Follows procurement procedures; contacts vendors and contractors; prepares purchase request orders; reviews and approves invoices.

Provide guidance to staff and distribute/check the work of staff Conducts move-in, move-out, transfer and housekeeping inspections.

Performs general administrative tasks as required; prepares correspondence and reports; prepares and maintains files and records; performs quality assurance and control checks on resident files including move-ins, move-outs, recertification, interims, maintenance, emergency, and non-emergency work orders.

Education and Experience

Associates degree with coursework in business or related field and two (2) years of experience in property management administering and overseeing compliance of HUD regulations. Knowledge if LITHC A combination of education and experience may be considered.

Special Requirements

Certified in Rent Calculations within one year of employment. Requires the ability to type 40 WPM

Valid driver's license in the State of North Carolina.

Benefits:

• Health Insurance
• Dental
• Vision
• Life & Disability Plans
• Flexible Spending Account
• EAP
• Paid Leave
• Retirement plans