What are we looking for in our Business Solutions Analyst II?

Title: Business Solution Analyst (CLM)

Location: Remote (9-5 EST)

Duration: 6 months

Pay Range : $40-50/hr. on W2 Depending on experience

Job Duties:

• Ideal candidate has CLM experience, whether Icertis or another CLM.

Primary duties and responsibilities:

• Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions.
• Conducts data gathering and analysis to understand business strategy requirements.
• Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
• May provide direction for short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction.
• Provides input from a business and IT perspective.
• Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.
• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions.
• Analyzes customer's operations to understand their strengths and weaknesses to determine opportunities for improvements.
• Assists in the business process redesign and documentation as needed for new technology.
• May provide factual content to feasibility study for standard development projects and enhancements.
• May provide assistance in business case development (i.e., research, data collection).
• May develop user test cases and system integration testing and validates test results during testing.
• May review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
• May execute test cases.
• May ensure test strategies involve appropriate integration and process components.
• Investigates problems and develops recommendations for resolution.
• Identifies need for technical assistance to help in problem resolution.
• Keeps customers informed of problems, issues, and resolutions.
• Analyzes performance metrics to ensure customer satisfaction.
• Manages customers' expectations.
• Ensures IT solutions meet customers' needs.
• May meet regularly with team to gather work statuses.
• May discuss work progress and obstacles.
• Provides advice, guidance, encouragement and constructive feedback.
• Ensures work, information, ideas, and technology flow freely across teams.
• May generate appropriate communication, process and educational plans for mitigating the disruption of change.
• May identify and remove obstacles to change.
• Coaches and transfers knowledge to less experienced team members.

Russell Tobin / Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Rate/Salary: $40-50/hr. on W2 Depending on experience